topic Re: Images not showing in Desktop (Windows)

Images not showing

shaunh98 — Wed, 27 Jul 2022 18:54:30 GMT

Plan

Premium

Country

United Kingdom

Device

Desktop PC

Operating System

Windows 11

My Question or Issue

Spotify won't load most images. Album covers, artists photos, playlist photos etc.

It seems that if an image stays in one place long enough, it can be loaded. i.e. on 'jump back in' or 'recently played' the album covers appear fine, and the profile pictures of people on the friend activity appear fine. Everything else though just won't load.

I've done a complete reinstall and that didn't solve the issue.

Spotify version is:

Spotify for Windows
1.1.89.862.g94554d24

I've attached an image of an example

Re: Images not showing

Elena — Fri, 29 Jul 2022 13:28:43 GMT

Hey @shaunh98,

We’ve found another thread on a similar issue here. You mentioned you've tried a few things already, but would you mind checking off what’s been recommended there?

If none of the suggestions help, just let us know and we’ll see if we can think up something else to try.

Re: Images not showing

shaunh98 — Tue, 02 Aug 2022 19:38:08 GMT

Doing the complete clean reinstall seems to have done the trick. Thanks.

Re: Images not showing

AlejaR — Wed, 03 Aug 2022 19:44:17 GMT

Hey @shaunh98,

Thanks for your reply in this thread and for keeping us posted 🙂

We're happy to know this did the trick! Don't hesitate to reach out if you need us again.

If you need anything else, the Community is here for you.

Take care!