topic Re: The devices do not connect in Desktop (Windows)

The devices do not connect

HurtCookie — Wed, 21 Sep 2022 17:38:20 GMT

I want to report a connection error between devices of the spotify pc application, apparently the application and the desktop program is not connecting to external devices connected as IOS, in the prints sent, it clearly shows, I used the browser to listen to music and more the spotify software for pc, as well as the IOS application and does not connect, I can listen to different songs on different devices in

Re: The devices do not connect

OscarDC — Wed, 21 Sep 2022 18:53:01 GMT

Hey @HurtCookie,

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

We're receiving some reports of this same issue on Desktop users. This is now Under Investigation by the internal teams and we hope to get it resolved as soon as possible. Feel free to add your vote by hitting the “Thumbs up” button and subscribe to this thread to be aware of any updates. We appreciate your patience and understanding.

If you have any additional questions, don't hesitate to ask.

Re: The devices do not connect

HurtCookie — Thu, 22 Sep 2022 04:54:11 GMT

Thanks!