topic Re: Spotify restarting songs, skipping songs, playing random songs in Desktop (Windows)

Spotify restarting songs, skipping songs, playing random songs

obscur — Sat, 28 May 2022 14:19:43 GMT

Plan

Premium

Country

Ireland

Device

Operating System

Windows 10

Client Version

1.1.86.857.g3751ee08

My Question or Issue

Spotify keeps restarting, skipping and playing random songs. I've done the following:

signed out on all devices
reinstalled

My internet is perfectly fine and I don't really know what else to try.

I found this older thread but no solutions were offered: https://community.spotify.com/t5/Desktop-Windows/Keeps-restarting-tracks-skips-tracks-playing-random-songs/td-p/1548189. Please help.

Re: Spotify restarting songs, skipping songs, playing random songs

Sebasty — Sat, 28 May 2022 17:01:38 GMT

Hey @obscur

That's an odd issue for sure.
I'd begin from making extra sure that your account is safe, so I recommend
1. Resetting your password on both Spotify and the email account you made your Spotify account with.
2. Log out of all devices
3. Go to spotify.com/account/apps and revoke access to anything you do not recognise or need.

Once this has been done, you can try and see if the issue continues happening. 🙂

Re: Spotify restarting songs, skipping songs, playing random songs

janedoe83 — Wed, 08 Jun 2022 06:16:20 GMT

I have the same issue as described above, just on my mobile:

Plan

Premium Family

Country

Denmark

Device

Android Phone (Samsung A52)

I've done the following:

signed out on all devices
reinstalled app
changed password
turned off gapless playback
turned off automix and autoplay
revoked access to anything you do not recognise or need

Nothing helped. The skipping seems to happen randomly - some songs play fine, other are skipped (on the same playlist!)

I only have this issue when I have an AUX cable connected to my phone. I tried with different cables - same behaviour

Re: Spotify restarting songs, skipping songs, playing random songs

mawumefa_ama — Thu, 09 Jun 2022 11:56:05 GMT

I have just started having this issue. I'm using the web player for windows, but i tried on the iphone app and its doing the same thing there. It started with sound cutting out when some songs got to 12 seconds (this started happening about 2/3 weeks ago) and now it just skips songs randomly and rearranges my queued songs.

Plan: Spotify Family

Country: England

Devices: Web player (Windows), iPhone App

Its really odd.

Re: Spotify restarting songs, skipping songs, playing random songs

Alex — Sun, 12 Jun 2022 14:33:54 GMT

Hi folks,

Thanks for the posts and the info you've submitted.

This issue sounds very odd indeed, especially because it's happening on multiple devices.

Can you try logging in with a different account, to check if this is account related? You can ask a friend to log in with theirs on one of your devices, or create a free account for test purposes.

@janedoe83 can you let us know if the same is happening when you connect to a speaker via Bluetooth or is is only when you have the AUX plugged in?

Looking forward to your replies.

Spotify desktop app randomly plays and skips by itself

neotech — Wed, 28 Sep 2022 08:47:45 GMT

Plan

Premium

Country

Sweden

Device

Operating System

Windows 10 Pro

My Question or Issue

My issue is this: https://youtu.be/CIIEOg0iOOA

Spotify on windows randomly starts playing, skips around, plays for a few seconds sometimes longer and just keeps doing this - in specifically the windows app. I dont have Google play, i don't have windows media streaming bladibla activated. It doesnt do this in the browser player - just the desktop application.

This is clearly associated with how media keys is implemented in Spotify and the fact its using a browser under the hood, with a feature flag in chrome that many people normally have to turn off due to bugs in Windows - makes the app unusable for periods of time.

If you don't allow the use of settings flags and adjusting the underlying browser for your electron app - switch framework, Tauri or make a proper desktop app using QT.. Geez.. wankers..

Re: Spotify restarting songs, skipping songs, playing random songs

neotech — Thu, 29 Sep 2022 12:09:34 GMT

Solution so far; turn off media keys feature flags in Chrome - make spotify webapp a Chrome app... Stop using the desktop app all together.

Re: Spotify restarting songs, skipping songs, playing random songs

amersfoj — Fri, 22 Dec 2023 13:18:59 GMT

I feel extremely stupid. I had the same issue, tried disconnecting every device that might influence Media Keys and disconnecting every service via spotify.com/account/apps, did a Repair/Reset on Windows and cleared cache and restarted a bunch of times. You want to know what the issue was? My headset was laying on its side on its media buttons, I am stupid

Re: Spotify restarting songs, skipping songs, playing random songs

GreenSmurf — Wed, 06 Nov 2024 01:57:32 GMT

Hard to believe its been two years and still no fix. I know we all suffer this problem intermittently. This issue comes and goes all the time and the DEVs gaslight us into complete nonsense. They still haven't figured out how to fix it. Completely worthless. None of the steps provided ever work.

It is not on ALL OF US but the DEVs to figure out the common issue here. I've already cancelled premium.

Song restarts, skips or resume on both desktop and android.

Sun, 05 Jan 2025 18:35:47 GMT

So when I am playing a song on the app version of Spotify the song either restarts, skips to the next song or resume a previously paused song. I have tried to reinstall on my phone and I have also tried to remove cache I also restarted my phone. None did anything to help. I have a google pixel 8 pro and the system version is android 15 and the Spotify version is the latest that is available on Play Store. It happens both when it is connected to a Bluetooth device and when not. I can confirm that I was the only one using Spotify on the account when this was/is happening. I also have Spotify Premium. I tried on my desktop if the problem only was happening on my phone but no. plz help 🙂