Spotify connect not working and queue won't clear

Dave_statteo — Sun, 16 Oct 2022 21:33:59 GMT

Plan

Premium

Country

Australia

Device

Windows PC (and pixel 5)

Operating System

Windows 10,etc

My Question or Issue

For the last 3 or 4 days my Spotify connect will not connect to anything in my house, I've tried to connect from my PC to an audio pro speaker, my LG tv and a Chromecast. On the TV and Chromecast you can see the Spotify app launch but it never actually connects and the connection is just left loading on the PC. The exact same thing happens when I try to use my phone.

Then yesterday Spotify connect randomly did connect on the 25th attempt for the day but then my queue wouldn't clear, so I closed Spotify hoping closing and restarting would fix the queue problem but all that did was make Spotify connect not work again.

So now I can't connect to any devices with Spotify connect and my queue won't clear, which effectively makes Spotify unusable for me.

As far as I can tell all my apps are up to date

Thanks for any help,

Dave

Re: Spotify connect not working and queue won't clear

Eni — Mon, 17 Oct 2022 21:56:47 GMT

Hey there @Dave_statteo,

Thanks for reaching out about this here in the Community.

First up, we suggest that you restart your router by unplugging it from the power for a couple of minutes and check if that makes the difference.

If the issue persists, would you mind asking a friend or a relative to log in to their account on your PC or phone and check if the same happens with a different account?

Let us know how it goes.

topic Spotify connect not working and queue won't clear in Desktop (Windows)

Spotify connect not working and queue won't clear

Re: Spotify connect not working and queue won't clear