topic Re: Something went wrong in Desktop (Windows)

Something went wrong

tymon_ — Tue, 22 Nov 2022 14:07:31 GMT

Plan

Free

Country

Germany

Device

Operating System

Windows 10

My Question or Issue

Hello people on the internet,
after updating Spotify from the MS-Store every time I start Spotify an error keeps appearing "Something went wrong", even after "reloading the page" nothing happens. Please help me.

Re: Something went wrong

Bittencourt — Wed, 23 Nov 2022 02:21:48 GMT

Hi @tymon_, thanks for writing!

My first suggestion is that you try disabling your VPN (if you have one) while starting Spotify. This has solved the issue for many users here.

Also, resetting your Wi-Fi connection might help as well.

Let me know if it helps!

Re: Something went wrong

tymon_ — Wed, 23 Nov 2022 17:14:22 GMT

Hi,
I tried but unfortunately your advide did not fix the problem :(.
But thank you anyways for your help.

Re: Something went wrong

unclerk — Wed, 23 Nov 2022 19:24:43 GMT

Try the web version of the app. I always change the version of the app when a problem occurs. It maybe a bit hard to do everytime but it sometimes solves my problems.

Re: Something went wrong

tymon_ — Wed, 23 Nov 2022 20:34:13 GMT

I have tried on three different Browsers and the same error...

Re: Something went wrong

unclerk — Thu, 24 Nov 2022 16:19:29 GMT

It might be a problem with your account, did you try an another account? If its solved then it might be a account problem if not it might be from your wi-fi or computer.