topic Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'? in Desktop (Windows)

How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Thu, 24 Nov 2022 11:57:14 GMT

Windows 10
Spotify app
Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do click it, it just comes back to the same exact screen.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

lightsmithing — Thu, 24 Nov 2022 18:00:44 GMT

I'm getting this same issue as well.

Win10 desktop app, version 1.199.878.0, as of Nov 24, 2022.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

JB1110 — Fri, 25 Nov 2022 15:22:33 GMT

same problem i have as i redownloaded spotify as of 25th November 2022.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

lefung — Fri, 25 Nov 2022 16:20:38 GMT

Getting the same error.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Jrarmy — Fri, 25 Nov 2022 21:44:21 GMT

Same here it was working a while ago I keep reinstalling and installing but to no avail. The desktop version works just fine for now but I much prefer the inhouse app.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

artydom — Sat, 26 Nov 2022 16:57:49 GMT

Same problem here. The desktop app used to say that it had failed to connect. I reinstalled and now it gives this message:

error-dialog.generic.header

error-dialog.generic.body

OS: Windows10 - 22H2

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

ColinMoore — Sun, 27 Nov 2022 04:56:19 GMT

Same here, so how do we fix it? What, do Spotify?!

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

todu — Sun, 27 Nov 2022 11:50:27 GMT

I got the same error and behavior as previous people in this post. I tried to exit the Windows 10 Spotify app, disconnect my VPN, and then start the Spotify app again. It worked. So my conclusion is that Spotify has started to block us VPN users and that it's time to find a competitor to Spotify or go back to file sharing mp3 files again because blocking us VPN users is unacceptable behavior.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

chesahre — Mon, 28 Nov 2022 09:07:06 GMT

Same here. App is unusable

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

achibhai12 — Mon, 28 Nov 2022 14:16:50 GMT

Just reset the app if you have windows 11
Go to app & settings -> Search "Spotify" -> Repair Option
OR
app & settings -> Search "Spotify" -> RESET -> Login Again

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

nerfbastian2717 — Mon, 28 Nov 2022 17:34:53 GMT

same problem

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

julbod6042 — Mon, 28 Nov 2022 21:51:14 GMT

Hi all, had the same issue. Solved it by clicking on the three dots at the top left of the spotify app on Windows, click 'File', and make sure Spotify is on 'Online Mode' as opposed to 'Offline mode'. That did the trick for me. Switched it off a few days ago because I had bad wifi connection and didn't want Spotify to drain it whilst playing downloaded playlist. Good luck!

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

tbw-272 — Tue, 29 Nov 2022 13:34:48 GMT

worked for me, thank you!

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

_z-xzls30h9yh — Tue, 29 Nov 2022 13:54:16 GMT

Thanks, it worked for me too.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Violitta — Tue, 29 Nov 2022 15:31:47 GMT

same, this's bullshjt app😃

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

me45643fv — Tue, 29 Nov 2022 17:47:14 GMT

Same error here.

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Wally42 — Tue, 29 Nov 2022 20:59:09 GMT

I'm getting the same error, and I am NOT on a VPN, and I AM in online mode...

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Thins01 — Wed, 30 Nov 2022 05:55:53 GMT

For me this was related to a local WiFi network i was connect to redirecting http traffic to some login page, i turned on a VPN to ensure traffic was not redirected and spotifuggle started working again

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

tbw-272 — Wed, 30 Nov 2022 08:33:47 GMT

Check out julbod6042 Answer

Re: How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

duygunysos — Wed, 30 Nov 2022 14:19:46 GMT

it worked. thank you so much.