topic Re: Full Screen Problem in Desktop (Windows)

Full Screen Problem

batuhantuter — Thu, 02 Feb 2023 14:20:49 GMT

Plan

Premium

Country

Turkey

Device

Windows Surface Book 3

Operating System

Windows 11

My Question or Issue

When I resize the app to Full Screen, I see some empty gaps on the bottom line, showing my desktop wallpaper colors. Please open the image on a separate tab to see its details.

Re: Full Screen Problem

kaworu_bloodpaw — Thu, 02 Feb 2023 13:50:00 GMT

I've never noticed this, but I see it too, on both monitors.

Could you please reply with your Spotify version and Windows scaling settings?

I'm on

Spotify for Windows
1.2.3.1115.gd61a8f5c

Screen 1:

200% scaling

3072x1920

Screen 2:

125% scaling

2560x1440

You can find your Spotify version by going to Help > About Spotify

You can find your display resolution and scale in Settings (Win + I) > Display, scroll down to Scale & Layout

Examples of problem:

Re: Full Screen Problem

batuhantuter — Thu, 02 Feb 2023 13:59:05 GMT

Thanks for your reply. I am happy to see that I'm not the only one with this issue.

Here is the information you requested:

Spotify for Windows
1.2.3.1115.gd61a8f5c

I am using an external screen with the following display settings:

Re: Full Screen Problem

kaworu_bloodpaw — Thu, 02 Feb 2023 14:07:26 GMT

Thanks for the info. Since this issue is happening at a common resolution and normal scaling, I would assume that it is a bug happening to everyone. I will see what I can find on it.

Re: Full Screen Problem

kaworu_bloodpaw — Thu, 02 Feb 2023 14:15:40 GMT

@batuhantuter

It appears that this problem has been around since 2018 (see this post). It was fixed but was noticed to be broken again in 2021 (this post). I assume it has been like this since then. The issue has been reported to Spotify engineers previously, but as far as I can tell, there have been no updates (see this post).

Maybe attention will be brought to this subject again.

Re: Full Screen Problem

batuhantuter — Thu, 02 Feb 2023 14:33:29 GMT

Thanks for looking it up. It's a shame that this has been around for many years but has not been fixed. I hope this post will bring more attention to the bug.

Re: Full Screen Problem

Doze_D — Fri, 03 Feb 2023 07:22:22 GMT

It's most likely related to Win11's desktop/taskbar scaling, I use 1440p resolution with 125% scaling. Weirdly, it was away at some point for a day or two some time ago, but came back after that.

Re: Full Screen Problem

kaworu_bloodpaw — Fri, 03 Feb 2023 13:47:18 GMT

@Doze_D

I figured, but I also remember having this problem on my 1080p monitor at 100% scaling on Win 10. I just never paid it any attention.