topic Re: Static Screen When Playing Videos in Desktop (Windows)

Static Screen When Playing Videos

TH4LL — Sat, 10 Jun 2023 23:20:20 GMT

https://www.youtube.com/watch?v=-FT45tOAZBA

This happens when I try to play a video on Spotify.

I cant tab out of it, I have to close Spotify by pressing ALT+F4.

I can play music without any problem.

I tried to uninstall and reinstall Spotify, still same issue.

I read that it had something to do with display refresh so I tried this with 60hz/120hz and it works fine but as soon as I go above 120hz it goes static.

Re: Static Screen When Playing Videos

Dian — Mon, 12 Jun 2023 06:02:56 GMT

Hey @TH4LL,

Thanks for posting in the Community.

Could you share the device setup specifics? What's the app version you're using?

I'm quite sure that the refresh rate you've picked is not supported, but can dig a bit deeper with your setup info.

Keep us posted,

Cheers!