topic Re: Track disappears from the queue in Desktop (Windows)

Desktop: issues dragging song onto itself in queue

Nathan333 — Tue, 08 Aug 2023 23:24:13 GMT

Plan

Premium

Country

Canada

Device

Operating System

Windows 10

My Question or Issue

This issue happens on both the native desktop and web app (tested in Chrome), when I drag and drop a song to change its position within either the "Next in queue" or "Next From:" sections of the Queue.

Specifically, this happens when I change my mind after starting to drag, and try to release the song in the exact same spot. It's been happening for several months at least, probably longer.

There are actually 4 different ways you can release a song "in the same spot" and 2 of them cause issues. The likely explanation is that the song is removed from the list, then tries to re-add itself before/after its former entry, which can no longer be found.

The exact mouse position matters, so I've attached a GIF that demonstrates the 4 cases, ordered by mouse y coordinate:

1) SLIGHTLY ABOVE (working as intended):

You release the song slightly above its own entry in the queue. Your mouse should be hovering the lower half of the entry for the song that precedes it, indicating that you want the song you dragged to play after that one. This was already the order before dragging, so the entry does not move and is working as intended.

2) UPPER HALF (broken, song disappears):

You release the song with your mouse hovering the upper half of that song's own entry in the queue. The song disappears from the queue completely. My guess is that the code is trying to "play the song before itself," but removes itself from the list before re-adding it. It can't be found in the list, resulting in an index of -1.

3) LOWER HALF (broken, song moves to the top):

You release the song with your mouse hovering the lower half of that song's own entry in the queue. Rather than stay where it is, the song moves way up to the top of the queue. My guess is that the code is trying to "play the song after itself," but removes itself from the list before re-adding it. It can't be found in the list (index -1) and then adds 1 to that index, resulting in an index of 0.

4) SLIGHTLY BELOW (working as intended):

You release the song slightly below its own entry in the queue. Your mouse should be hovering the upper half of the entry for the song that succeeds it, indicating that you want the song you dragged to play before that one. This was already the order before dragging, so the entry does not move and is working as intended.

Track disappears from the queue

miraclx — Fri, 12 May 2023 06:05:28 GMT

Plan

Free/Premium

Country

Device

Macbook Pro 2021 with M1 Pro Chip

Operating System

MacOS Ventura 13.3.1

My Question or Issue

Selecting an item from the queue *as if* you wanted to move it up/down, then dropping it right on itself, makes it disappear from the queue.

Re: Track disappears from the queue

kaworu_bloodpaw — Fri, 12 May 2023 13:31:18 GMT

Hi @miraclx

I was able to reproduce this on Windows. It appears this is a bug with the new UI update, as I don't recall having this issue previously.

While I was experimenting, it appears that if you drag the song forward in the queue by one position, and then put it back (without dropping it,) this issue does not happen. It only happens if you move the song more than one position up in the queue.

Thanks for reporting this bug!

Please see the video attachment.

Spotify for Windows
1.2.10.760.g52970952

Downloaded from the Microsoft Store

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Re: Track disappears from the queue

miraclx — Fri, 12 May 2023 21:10:12 GMT

Interesting.. and I just observed that dropping the selected song below itself moves it to the top of the queue.

Even weirder.

Re: Desktop: issues dragging song onto itself in queue

Alex — Wed, 09 Aug 2023 10:16:10 GMT

Hi folks,

Thanks for flagging this issue with the Community!

In order to look further into this, can you please provide us with the following info:

Device OS version
Current Spotify app version
Version of web browser

Looking forward to your replies.

Re: Desktop: issues dragging song onto itself in queue

Nathan333 — Wed, 09 Aug 2023 14:22:09 GMT

OS Version:
Edition Windows 10 Home
Version 22H2
Installed on ‎2022-‎03-‎31
OS build 19045.3208
Experience Windows Feature Experience Pack 1000.19041.1000.0
-----------------------
Spotify Version:
Spotify for Windows (64 bit)
1.2.17.834.g26ee1129
-----------------------

Browser Version:
Chrome is up to date

Version 115.0.5790.171 (Official Build) (64-bit)