topic Re: CPU/GPU Usage Spikes in Desktop (Windows)

CPU/GPU Usage Spikes

Grafando — Fri, 10 Dec 2021 23:31:03 GMT

Plan

Premium

Country

United States

Device

HP Omen 16-a0xxx (i5-10300H, 1660ti)

Operating System

Windows 11, 21H2

My Question or Issue

When lyrics screen is open, CPU and/or GPU usage spikes occasionally, causing interruptions to certain activities, such as gaming.

Re: CPU/GPU Usage Spikes

Ver — Sun, 12 Dec 2021 09:39:51 GMT

Hey @Grafando,

Thanks for posting here.

Could you please share with us the following? We'll look into this further.

The exact Spotify version that is running on your PC
If you've tried any troubleshooting steps
When did this start occurring?
A screenshot of what you're seeing

Keep us posted.

Re: CPU/GPU Usage Spikes

JohnnyBeGood1 — Sat, 19 Aug 2023 09:32:41 GMT

I have the same problem, it only happens when the lyrics screen is showing, it disappears as soon as I iconize the lyrics screen, I am also on Windows 11 Pro version 21H2, I am a premium user running Spotify for Windows (64 bit) 1.2.17.834.g26ee1129

I have only noticed this recently.

Re: CPU/GPU Usage Spikes

Eni — Sat, 19 Aug 2023 21:08:13 GMT

Hi there @JohnnyBeGood1,

Thanks for reaching out about this and welcome to the Community!

First up, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble.

If this doesn't do the trick, we suggest that you head to Settings > toggle on Show Local Files > toggle off all the sources that appear there > toggle off Show Local Files.

Let us know how it goes.

Re: CPU/GPU Usage Spikes

JohnnyBeGood1 — Sun, 20 Aug 2023 06:09:50 GMT

ok, I did as you suggested, it lowered CPU a little and increased GPU (see attachment) it does not really bother me as I do not see any side effects and if it did I would just iconise the lyrics screen

Re: CPU/GPU Usage Spikes

Alex — Tue, 22 Aug 2023 06:34:23 GMT

Hi there @JohnnyBeGood1,

Thanks for the post.

Can you try playing around with the Hardware acceleration setting from the Spotify app settings? Try turning it on or off and see how your system behaves then.

Also, make sure you're running the latest available version of your GPU driver. Outdated drivers can sometimes cause issues like this even with a music app like Spotify.

Keep us posted on how you get on.

Re: CPU/GPU Usage Spikes

JohnnyBeGood1 — Tue, 22 Aug 2023 10:48:02 GMT

I turned the hardware acceleration on and off, testing in both states, did not seem to make a difference, but I confirm that iconising the Lyrics window makes the problem disappear completely.

Re: CPU/GPU Usage Spikes

Susan_GP — Thu, 24 Aug 2023 16:36:04 GMT

Hi @JohnnyBeGood1,

Thanks for the reply and info provided.

There are still a few things you can try. For starters, try cleaning up your hosts file on Windows. following these steps. Once done, check if the issue persists.

If not, we understand you've already reinstalled the app, but you can try installing the app version from the Microsoft Store if you installed the website one and vice versa.

We'll look forward to your reply!