topic Re: SPOTIFY SAYS OFFLINE in Desktop (Windows)

SPOTIFY SAYS OFFLINE

ev-j9dyktp_j5 — Fri, 18 Aug 2023 13:24:32 GMT

Plan

Premium

Country

USA

Device

SAMSUNG GALAXY BOOK2 PRO 360

Operating System

Windows 11

My Question or Issue

Spotify is saying I'm Offline, but I'm not. I checked settings, firewall, restarted, re-downloaded the app. Nothing seems to work. I check it on my phone and it works fine. 3 days ago it worked fine... nothing has changed.

Re: SPOTIFY SAYS OFFLINE

Dian — Sun, 20 Aug 2023 07:16:11 GMT

Hey @ev-j9dyktp_j5,

Thanks for posting in the Community and the troubleshooting steps you've tried.

This is most probably related to your network settings. To prove that, could you try using a hot spot from your phone and connect your PC through the hot spot to the internet?

Let us know if that brought any changes.

Cheers!