topic Re: No Audio after the last update in Desktop (Windows)

No Audio after the last update

pinen83 — Sun, 01 Oct 2023 13:47:05 GMT

Premium

Italy

Desktop app

Windows 10

After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on my PC is good

Re: No Audio after the last update

Yordan — Mon, 02 Oct 2023 06:36:14 GMT

Hi @pinen83!

Could you check if Spotify is muted in the Volume mixer by right-clicking on the speaker icon in Windows' tray bar? It's also worth checking if the correct audio device is selected for the app:

Open Spotify and play something.
Open Windows' Sound settings and scroll all the way to the bottom.
Under Advanced Sound options, click App volume and device preferences.
You'll then see a list of all programs that are playing audio. Find Spotify and select the appropriate device (or switch it to default).

Hope this helps. Cheers!

Re: No Audio after the last update

pinen83 — Mon, 02 Oct 2023 16:26:00 GMT

Thank you very much. I don't know why but spotify was mute in windows