PC App is Essentially Unusable for Me

topphead — Thu, 07 Dec 2023 19:28:35 GMT

Plan

Premium

Country

Device

Operating System

Windows 11 Home

My Question or Issue

Essentially, no selections work when I try to use on PC. The next and restrt/previous track button don't do anything. Selecting a song usually doesn't play it. Doesn't even attempt to. Play/Pause are good to go. I have been a premium member forever and mainly use my phone so finidng out PC doesn't work for me is a problem. I've relogged, reinstalled, restarted the computer. I have absolutely no idea why this happens.

Re: PC App is Essentially Unusable for Me

Eni — Fri, 08 Dec 2023 16:24:02 GMT

Hey @topphead,

Thanks for reaching out about this here in the Community.

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

If the issue persists, could you give a different internet connection a go to see if the same happens?

It's also worth checking if the OS of your PC has any pending updates.

Let us know how it goes.

topic PC App is Essentially Unusable for Me in Desktop (Windows)

PC App is Essentially Unusable for Me

Re: PC App is Essentially Unusable for Me