topic Re: Spotify keeps closing/crashing randomly? in Desktop (Windows)

Spotify keeps closing/crashing randomly?

2Bdigital — Sat, 26 Apr 2014 14:20:06 GMT

Hi Spotify forums,

Just today i've been having problems with spotify, I start to listen to some music and a minute or so in the program decides to close randomly.... as a result I have started using spotify in my web browser.

As far as I am aware im running the latest verison of the application on Windows 8.1

Mac verssion of spotify is running fine all though havent tested it today... Any help would be much appreicated 🙂

Regards

Richard

Re: Spotify keeps closing/crashing randomly?

kbrooksc — Sat, 26 Apr 2014 14:36:42 GMT

Hey there and welcome to the community!

I hadn't heard of anything so far. Have you tried logging out and back in? Also uninstall/reinstall?

Re: Spotify keeps closing/crashing randomly?

2Bdigital — Sat, 26 Apr 2014 14:43:29 GMT

Hi,

I've tried logging in and out aswell as unistinstalling and reinstalling the program and evening playing around with the preferences and still no luck.

Rich

Re: Spotify keeps closing/crashing randomly?

Merik — Sun, 27 Apr 2014 05:04:44 GMT

Hey there! Welcome to the community! 🙂

Right click the Spotify shortcut > Click Properties > Compatibility > Uncheck the box "Run this program in compatibility mode for:" > Apply > Ok

Hopefully that helps! 🙂

Re: Spotify keeps closing/crashing randomly?

2Bdigital — Sun, 27 Apr 2014 10:54:40 GMT

Hey man!

I did what you said and the box was already unchecked so I checked it and set it for Windows 8 and it seems to have solved the problem. 🙂

Re: Spotify keeps closing/crashing randomly?

JayEmmAitch — Wed, 20 May 2015 12:23:19 GMT

Frustrating site. Music stops in mid-song. Reloading doesn't help. You might get ten minutes of unpaused music during an entire day. I've had Spotify for a while...same complaints from other users on Chrome...and Spotify always acts as if this is a NEW and Baffling problem that is probably our (the customers') fault. Earbits is limited, but it NEVER goes down like this site does.

Re: Spotify keeps closing/crashing randomly?

CheesyNinjas — Fri, 11 Sep 2015 04:22:58 GMT

Hey, the box was unchecked for me as well but unlike our friend on windows 8 mine did not start working after i set it up for my system (which is windows 7). I've uninstalled and reinstalled, killed all of the files from it that are left behind upon uninstalling, and done what you suggested with the preferences. any ideas?

Re: Spotify keeps closing/crashing randomly?

Lyd808 — Mon, 21 Nov 2016 09:28:40 GMT

Hi, my spotify keeps crashing and coming back but it doesn't stay on for long enough for me to uncheck any boxes. Help?

Re: Spotify keeps closing/crashing randomly?

magewhite — Mon, 21 Nov 2016 22:40:42 GMT

Hello,

Same issue on my side (for 2 days now). Spotify app on Windows 10 (64b) starts, works for 5 to 10 seconds, then crashes, then restart 5 to 10 seconds after, and re-crashes, and ...

Re: Spotify keeps closing/crashing randomly?

PoliSpace — Wed, 23 Nov 2016 09:14:46 GMT

Same issue is happening to me on my MacBook Pro (macOS Sierra 10.12.1).

Last version of Spotify installed.

I'm trying to reinstall...

@magewhite wrote:
Hello,

Same issue on my side (for 2 days now). Spotify app on Windows 10 (64b) starts, works for 5 to 10 seconds, then crashes, then restart 5 to 10 seconds after, and re-crashes, and ...

Re: Spotify keeps closing/crashing randomly?

PoliSpace — Wed, 23 Nov 2016 09:25:05 GMT

Delate the spotify app and download and install a new one works for me..

Re: Spotify keeps closing/crashing randomly?

magewhite — Sat, 10 Dec 2016 11:07:26 GMT

Hi, Uninstall and reinstall worked for me also 😉

Re: Spotify keeps closing/crashing randomly?

FandA91 — Sat, 08 Jul 2017 12:16:58 GMT

Windows 10 and checking compatibility to windows 8 solved the problem.

Re: Spotify keeps closing/crashing randomly?

_M-I-K-I_ — Sun, 09 Jul 2017 15:48:10 GMT

On my machine Spotify Windows Store Edition, doesn't change anything. Spotify hangs my Windows 10. Only Web Player is working without freezing. 😕

@FandA91 I'll try this method, I hope it helps.

Re: Spotify keeps closing/crashing randomly?

FandA91 — Sun, 09 Jul 2017 18:47:17 GMT

Yep, these expectations are painful... It proved to not work for me either. It just worked for a more longer time than the last sessions.

But, later... I mean today (I am in the insider programme for receiving the latest builds and after the latest build update 16237 from yesterday update) it worked without any crash, smoothly. I don't know if it's this but has higher probabilities with the update... before the update I unchecked various things in the settings but was still crashing.

+ I have the spotify version from the store, not the desktop downloadable version.

It's good to be able to listen without stopping. ^_^