topic Re: Cannot open Spotify from any shortcuts if minimized to system tray in Desktop (Windows)

Cannot open Spotify from any shortcuts if minimized to system tray

bigpingo2 — Mon, 08 Jan 2024 22:04:26 GMT

Plan

Free

Country

USA

Device

Custom built desktop PC

Operating System

Windows 10

Spotify Version

1.2.28.581.gd0e8a92c

My Question or Issue

If I enable "Close button should minimize the Spotify window", then close it, I cannot reopen it from any shortcut (either on my taskbar or on my desktop)- the only way to get back into it is by opening up the system tray and do that. I just updated to the latest version and this began happening, it didn't used to. When I click on any of those shortcuts, the little loading circle pops up for a split second on my cursor, then goes away and the Spotify window doesn't open.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

SpaceBeeGaming — Sun, 14 Jan 2024 10:32:45 GMT

Also happening on Windows 11.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

Ivelina — Thu, 18 Jan 2024 09:44:10 GMT

Hey @bigpingo2 and @SpaceBeeGaming,

Welcome to the Community!

To start investigating this issue could you let us know if you noticed when this first started happening? Have you guys tried any troubleshooting steps so far and was there any change?

If you haven't, we recommend giving Spotify a clean reinstall as it helps resolve different issues with the app's performance. You can follow the steps here.

Keep us posted 🙂

Re: Cannot open Spotify from any shortcuts if minimized to system tray

SpaceBeeGaming — Thu, 18 Jan 2024 16:07:07 GMT

Reinstall did not help. The problem started when I updated to the version specified in the original post and is still happening on "1.2.29.605.g66a43ceb". I don't remember what version I had installed before the update, but I'm sure it was at least a few versions old.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

ing_garin — Fri, 19 Jan 2024 10:16:43 GMT

The same here (Win 10), it started some 3 or 4 days ago. Whenever I want to re-open Spotify from running minimized in the background to a maximized window, it simply will not open. I have to force-shut the app, and run it anew. Quite a pain, I must say.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

Yordan — Fri, 19 Jan 2024 11:09:23 GMT

Hi folks!

Could you try installing Spotify from a different source to see if the issue persists there as well? If you downloaded the current version of the from our website, try the one from the Microsoft Store instead, and vice versa.

We'll be on the lookout for your replies.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

SpaceBeeGaming — Fri, 19 Jan 2024 14:46:33 GMT

There is no difference in behavior with the store version.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

Yordan — Fri, 19 Jan 2024 15:23:31 GMT

Thanks for confirming @SpaceBeeGaming!

We've reported this to our tech team who'll investigate further. We'll keep you folks posted here as soon as we have any updates.

Cheers!

Re: Cannot open Spotify from any shortcuts if minimized to system tray

minhji111111 — Fri, 19 Jan 2024 22:47:38 GMT

Hey, this has started happening to me 3-4 days ago on Windows 10 as well. Super annoying and no solution that was mentioned her or anywhere else has worked. No reinstall works. Nothing. Very annoying.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

rheia — Sat, 20 Jan 2024 15:49:56 GMT

this also started happening to me today on windows 11. very annoying bug

Re: Cannot open Spotify from any shortcuts if minimized to system tray

cyvern — Sun, 21 Jan 2024 12:12:01 GMT

Same issue here, hoping for a fix soon

Spotify does not open from Taskbar

ualin — Mon, 22 Jan 2024 11:23:13 GMT

Plan

Free

Country

Brazil

Device

Desktop PC

Operating System

Windows 11 Pro - Build 22631

My Question or Issue

I just finished installing my Windows 11, it's something I do periodically every 3 months, and after installing Spotify (downloaded from the website), I noticed that when activating the "Minimize to system Tray" option, instead closing the application completely, I can't open the app via the Taskbar shortcut, even clicking on the taskbar icon and repinning it there, the application does not open, only via the Tray icon, and this didn't happen before I reinstalled the system.

What possible solutions would solve this? I already reinstalled the app and nothing changed.

Re: Spotify does not open from Taskbar

skaead — Tue, 23 Jan 2024 00:25:21 GMT

I have got exactly the same problem. But I didn't install nothing. Using windows 10. The problem started 2 days ago.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

bigpingo2 — Tue, 23 Jan 2024 04:26:57 GMT

Somehow I was on a beta build of Spotify. Every time I reinstalled, I would look in the "about" section and it would show an update. THAT is what takes me to the beta build for whatever reason. If I just leave it alone and ignore that update available notification, the feature works as it should.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

Noctorism — Tue, 23 Jan 2024 11:43:22 GMT

been having the same problem too. Cant open it from the taskbar, start or screen shrotcut.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

Caointean — Tue, 23 Jan 2024 18:02:58 GMT

Same issue here, cannot open the window back from the start menu shortcut I'm on version 1.2.29.605.g66a43ceb (Windows 64bit)

Re: Cannot open Spotify from any shortcuts if minimized to system tray

Dood — Tue, 23 Jan 2024 22:02:33 GMT

I too am experiencing this issue.

Re: Cannot open Spotify from any shortcuts if minimized to system tray

boybente — Wed, 24 Jan 2024 17:47:08 GMT

Also happening to me, Windows 11 Home Version 10.0.22631 Build 22631

Re: Cannot open Spotify from any shortcuts if minimized to system tray

lilnikki88 — Wed, 24 Jan 2024 20:55:27 GMT

Getting the same issue. Win 11

Re: Cannot open Spotify from any shortcuts if minimized to system tray

thomasvnl — Thu, 25 Jan 2024 18:20:55 GMT

Also experiencing this issue on (enterprise managed) Windows 10 with application downloaded from the spotify website.