Re: Desktop: Jam now available

Soulnd — Wed, 08 May 2024 10:25:06 GMT

Well.. there was a new updated I think yesterday, where it shows "Start a Jam" next to your friends listening activity and now the Jam actually doesn't work. I tried and my friend tried to start one, but the other person doesn't hear the music... Not sure what was updated, but it got worse than it was before. 😕

Re: Desktop: Jam now available

Yordan — Thu, 09 May 2024 10:38:56 GMT

Hi there @Soulnd,

Thanks for reaching out! Heads up: I've moved your post to a separate thread so we can investigate further.

Jam still works just fine on my end with the latest Spotify update. Could you confirm that the invitee selects Continue on this computer when joining the session? If the prompt doesn't show up, you can try opening the invite link in an incognito/private window or with another browser to see if that does the trick.

In case the issue persists, I'd recommend performing a clean reinstall of the app.

Let us know how it goes.

Cheers 🤘

topic Re: Desktop: Jam now available in Desktop (Windows)

Re: Desktop: Jam now available

Re: Desktop: Jam now available