topic Re: Unable to open Spotify on FireFox in Desktop (Windows)

Unable to open Spotify on FireFox

Porcupine2009_Artist — Sat, 08 Jun 2024 16:36:48 GMT

Plan

Free

Country

USA

Device

HP Pavilion Laptop

Operating System

Windows 11, FireFox

My Question or Issue

I'm trying to open Spotify on FireFox but when I go to the website it just says "Something went wrong. Try reloading the page."
Then I reload like 7 times and the same message pops up. Tried disabling adblock - that didn't work.

Re: Unable to open Spotify on FireFox

Kiril — Mon, 10 Jun 2024 06:40:49 GMT

Hi @Porcupine2009_Artist,

Thanks for posting in the Community and welcome a board!

I get that you've experienced some issues with loading the web player on your Firefox browser. Is this still the case for you, or it might have been something intermittent?

If you still get this error message, I suggest you try updating the browser to the latest version available! You can also try load the player in a incognito/private window of the browser or try another browser all together, to see if this still occurs.

Hope something here helps and does the trick for you, reach out if you need more help!

Re: Unable to open Spotify on FireFox

harverrto — Thu, 26 Dec 2024 10:36:47 GMT

Disabling the Malwarebytes extension on my Firefox browser worked for me.