topic Re: Bug Fix Keyboard Shortcuts in Desktop (Windows)

Some keyboard shortcuts aren't working in the Web Player

yoobka — Thu, 07 Nov 2024 10:26:07 GMT

Some Keyboard Shortcuts don't work on Spotify Web Player

Example:

Raise volume (Alt + Up Arrow)
Lower volume (Alt + Down Arrow)
Seek forward (Shift + Right Arrow)
Seek backward (Shift + Lefr Arrow)

Please Fix it

Re: Bug Fix Keyboard Shortcuts

Mau_HO — Sun, 05 May 2024 19:46:07 GMT

The same happens to me. Currently, I'm using Chrome version 124.0.6367.119

Worth mentioning that those shortcuts were working before (Idk if Chrome was updated recently).

Re: Bug Fix Keyboard Shortcuts

Mau_HO — Sun, 05 May 2024 19:53:19 GMT

The same happens to me. Currently, I'm using Chrome version 124.0.6367.119

Worth mentioning that those shortcuts were working before (Idk if Chrome was updated recently).

Re: Bug Fix Keyboard Shortcuts

Susan_GP — Sun, 05 May 2024 20:58:03 GMT

Hi there @yoobka,

Thanks for reaching out to the Community and welcome!

First up, we appreciate you taking the time to report the situation. We'll go ahead and report it to the right team so they can check it out. To do so, let us know what browser and device you use (make, model, and OS). Additionally, have you checked if it happens from an incognito/private tab or a different browser/device? And are those the only shortcuts that aren't working?

We'll wait for your reply!

Re: Bug Fix Keyboard Shortcuts

yoobka — Sun, 05 May 2024 21:13:56 GMT

Hello @Susan_GP

This has been tested on the current version of the Сhrome browser (version 124.0.6367.119) and Firefox (125.0.3 64-bit).

Maybe another shortcuts was disable too. I tested what I use most often)))

Re: Bug Fix Keyboard Shortcuts

yoobka — Wed, 12 Jun 2024 20:49:28 GMT

Hello @Susan_GP

It's been a long time and the keyboard shortcuts bug is still there. Are you going to solve this problem in the future?

Web Player hotkeys (some) not working on Windows 8 & 10

1286871461 — Mon, 17 Jun 2024 15:19:21 GMT

A couple months ago few hotkey combo's stopped working in WEB PLAYER. Any advice of troubleshooting would be greatly appreciated! Specifically not working: SHIFT+Left/Right Arrow: seek within song; ALT +Up/Down: vol stopped working.
Verified not working on multiple environments: Win8/Win10, Chrome 126 (normal/incognito), Spotify Premuim Indiv/Free account, cleared browser cache and cookies.

Re: Web Player hotkeys (some) not working on Windows 8 & 10

Joan — Wed, 19 Jun 2024 09:20:00 GMT

Hi there @1286871461,

Thanks for reaching out and letting us know about this.

We'll happily pass this information onto the appropriate team so that it can be looked into. Be advised however that we cannot say for certain at the moment when or if this is going to get implemented. If and when we have new information to share on this topic, we'll let you know.

Cheers!

Re: Bug Fix Keyboard Shortcuts

Mau_HO — Wed, 06 Nov 2024 21:23:43 GMT

Hello Susan,

Do you have any updates on this?

Re: Bug Fix Keyboard Shortcuts

Yordan — Thu, 07 Nov 2024 10:32:56 GMT

Hi folks,

We're unable to provide an ETA for a fix, but rest assured our tech team is actively looking into this. We'll keep you posted as soon as we have any new info to share, stay tuned!

Cheers 🤘

Re: [Desktop] 5 Second Skip/Rewind

emailtoben — Mon, 24 Feb 2025 22:38:56 GMT

This shortcut does not work for me. windows website.