topic Re: Concert in Artist Pick is not the nearest one but the next upcoming one. in Desktop (Windows)

Concert in Artist Pick is not the nearest one but the next upcoming one.

masterbootrecord — Mon, 02 Sep 2024 12:31:57 GMT

Hello.

I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.

https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwHE?si=e2lbKBAaQy6xbryYyMrekw

On the mobile app it works fine and shows indeed the closest concert while on the desktop app this isn't happening.

Any chance you will be able to fix this bug?

All the best

MBR

Re: Concert in Artist Pick is not the nearest one but the next upcoming one.

Maria — Tue, 03 Sep 2024 08:55:49 GMT

Hey there @masterbootrecord,

Thanks for raising this on the Community!

So we can have a further look into this & forward the details to our teams, it would be great if you could let us know the following info:

The make and model of your device.
It's current OS version.
Your current Spotify version.
Screenshot of how the Artist Pick appears from your end - both on mobile & desktop.
Did you notice if this happened after an update? For example, an update to the Spotify app or after changing any listed info.

We'll keep an eye out for your reply!

Re: Concert in Artist Pick is not the nearest one but the next upcoming one.

masterbootrecord — Tue, 03 Sep 2024 11:58:19 GMT

Hello!

So the version I was using is Spotify for Windows (64 bit) 1.2.45.454.gc16ec9f6

Which is the latest version. Regardless of the location I set it will always show San Diego which is the next show. But consider my geolocation is nowhere close any of these upcoming show.

Screnshots below.

All I can add is I have a friend in Marseille that is using android/windows and it shows san diego.

Another friend in Leewarden using apple/ios says it works for him both on mobile and desktop

Another friend in Hamburg has apple/ios and it works for him only on mobile, while he sees San diego in the desktop one.

At any rate you should be able to check this yourself I guess. I'm pretty sure this is happening to everyone.

MBR

Re: Concert in Artist Pick is not the nearest one but the next upcoming one.

Maria — Sun, 15 Sep 2024 13:01:33 GMT

Hey @masterbootrecord,

Thanks for the reply & for all the details here - we appreciate it!

We've passed this onto our tech folks who'll have a closer look. In the meantime, I recommend keeping the app up-to-date to get any newly released fixed as soon as they're launched.

Should anything else appear in the meantime, we're just a post away.

Cheers!