topic Re: Podcast & Shows in 'What's new' - Showing stuff as played in Desktop (Windows)

Podcast & Shows in 'What's new' - Showing stuff as played

Jacob64 — Thu, 05 Sep 2024 09:41:38 GMT

Plan

Premium

Country

United Kingdom

Device

HP Elite Dragonfly G2 Notebook PC

Operating System

Windows 11

My Question or Issue

In 'What's new', Podcasts and shows are showing as played or minutes listened to even though I have not started listening to.

Podcasts episodes I've never listened marked as "finished" in web app

flribeiro — Wed, 04 Sep 2024 15:16:50 GMT

Unfortunately I can't install Spotify app in my work computer, but I use web app to listen to podcasts and music while I work. Since yesterday I noticed, when accessing Spotify via web app only, some brand new episodes of podcasts I follow being marked as "Finished", even if I had never listened to them.

Accessing the same episode in my Android app, it's correctly exhibited as unplayed.

Re: Podcasts episodes I've never listened marked as "finished" in web app

OscarDC — Wed, 04 Sep 2024 21:13:01 GMT

Hey @flribeiro,

Thank you for reaching out to the Community and welcome. We moved your post from the Chats section to one of the help boards as it fits better here.

Since it seems to be working fine on your Android device, it's possible that the issue could be device-related. Keep in mind that work computers are commonly managed by the company or an administrator that applies some restrictions to the computer that may affect the proper behavior of Spotify or other streaming services.

So in this case, would you mind checking on an incognito/private window to see if it makes any difference? If the issue persists, could you check on a different browser?

If the issue persists, and to confirm if it's device-related, would you mind checking on a different computer to see if it works properly? If you don't have another one available, you can borrow one from a friend or a family member to test it out.

Hope this helps. If anything else comes up, don't hesitate to ask.

Re: Podcast & Shows in 'What's new' - Showing stuff as played

MateusM — Thu, 05 Sep 2024 11:54:51 GMT

Hi there @Jacob64! Hope you're having a great day! Welcome to the Spotify Community!

By any chance, have you shared your account credentials with any friends or family members who might be using your account to play these podcasts?

Also, can you check if the same podcasts are marked as played on other devices, like the Web Player or Desktop?

Keep me in the loop.
/Mateus

Re: Podcast & Shows in 'What's new' - Showing stuff as played

Jacob64 — Thu, 05 Sep 2024 12:06:29 GMT

Hey Mateus,

Hope you're well.

I am the only user of this account and have not shared my credentials with anyone.

I have checked the web player and seems to be same issue occurring. However, I have the iOS app and looks fine. Please see screenshot for reference.

Thanks

Re: Podcasts episodes I've never listened marked as "finished" in web app

flribeiro — Thu, 05 Sep 2024 14:04:03 GMT

Hi @OscarDC,

I've been using Spotify web on my work computer for a long time, and this problem has started since a few days ago.

I've tested in incognito window in two differente browsers in my work computer: same result, i.e., one episode I have never listened is bein shown as "finished".

And in my personal laptop, where I usually use the official app, the same problem occurs when I open Spotify via web browser.

Re: Podcast & Shows in 'What's new' - Showing stuff as played

moransf — Fri, 06 Sep 2024 12:58:51 GMT

I have the same problem.
On the web, podcasts appear as listened to.
In the app as well. I go to the settings in the app (for IOS) and uncheck that the podcasts are listened to, after a few hours they all appear listened to again and are deleted from my episode folder.
This has been happening for a few days now.

Re: Podcast & Shows in 'What's new' - Showing stuff as played

Dessi — Sat, 07 Sep 2024 09:13:38 GMT

Hi folks,

Thanks for all the info!

We've reported this to our tech folks, so that they can have a closer look. We'll let you know as soon as we get an update regarding this.

Take care.

[Desktop] Wrong podcast episodes are being marked as played

shinobisensei — Tue, 10 Sep 2024 18:11:58 GMT

When marking a podcast episode as played in the What's New page, on desktop, the wrong episode is marked as "played."

Specifically, the correct episode will appear to be marked as "played," however when returning to the Waht's New page later, it will be completely unplayed and a different episode will be "played."

Attached: the podcast episode I tried marking as "played" and the one that ended up being marked.

the bell icon shows podcasts as played when they havent been played

Thu, 12 Sep 2024 07:25:08 GMT

When i go on my desktop application and press the bell icon podcast shows as played already. Either at a random point or compleatly finished. When I press on the episode I can see that it havent been played. The same problem does not show on mobile.

Re: the bell icon shows podcasts as played when they havent been played

Jacob64 — Thu, 12 Sep 2024 09:54:36 GMT

Hey!

There is on going thread for this issue: https://community.spotify.com/t5/Desktop-Windows/Podcast-amp-Shows-in-What-s-new-Showing-stuff-as-played/td-p/6317133

Thanks!

podcasts that i haven't listened or clicked are appearing marked as played

patricia_and — Thu, 12 Sep 2024 12:49:09 GMT

some podcasts - even ones that were just released - appear as played and I haven't even click on them, others appear as in progress (and it shouldn't) and on the other hand, some that I really listened to appear without the check mark. This seems to only happen in the desktop app. It started a few days ago.

Re: Podcast & Shows in 'What's new' - Showing stuff as played

Dessi — Thu, 12 Sep 2024 14:27:32 GMT

Hey @shinobisensei,

Thanks for reaching out!

Can you let us know the exact date and time this issue occurred, so that we can report it as well?

Thanks in advance!

Re: Podcast & Shows in 'What's new' - Showing stuff as played

lj-m_av1lj9tf — Fri, 13 Sep 2024 01:36:24 GMT

Having the same issue. Using iOS and macOS apps.

Re: Podcast & Shows in 'What's new' - Showing stuff as played

calamar-87 — Fri, 13 Sep 2024 15:44:32 GMT

This is happening since the two last updates on Windows, I thing that since 3-4 weeks ago. Im having the same problem and uninstall and reinstall doesnt fix anything, the problem happens both in Windows and in the web player, and I see that is happening with MacOs and iOS too

New episodes show as played despite not having listened to them

sagaek — Sun, 15 Sep 2024 06:33:09 GMT

I'm having trouble with my desktop app (PC) because whenever I check the News section for new episodes of podcasts that I follow, the new episodes show that little check of having already been played. This is despite my knowing that I haven't listened to them yet. From what I've seen, this is only an issue on my desktop app.

Another issue is that when I check specific shows, some episodes show up as still playing/having started, despite me knowing that I have finished listening to them and they're marked as having been played. This seems to be an issue for both my desktop and Android app.

[Podcasts] New podcast episode incorrectly marked as finished

John462836 — Wed, 18 Sep 2024 20:38:21 GMT

Plan

Premium

Country

USA

Device

Operating System

W10, Chrome, Webplayer

My Question or Issue

New podcast episodes are being tagged as finished in the all-episodes list, but it has the blue dot showing it hasn't been started in the up-next section.

This only seems to affect podcasts that I'm caught up on. I.e. the next-to-most recent has been finished. It's like the finished/not-finished tags aren't following the episode when a new one gets added.

Re: Podcast & Shows in 'What's new' - Showing stuff as played

Maria — Thu, 19 Sep 2024 10:13:06 GMT

Hey everyone,

Thanks for bringing this to our attention!

Would you mind letting us know the exact day, time & time zone this has occurred on as well? This will help us and our tech folks investigate further.

Also, does this happen for you on both the desktop app and on the Web Player?

Many thanks!

Re: Podcast & Shows in 'What's new' - Showing stuff as played

Jacob64 — Thu, 19 Sep 2024 10:47:07 GMT

Hi Maria,

This started occurring around 3 weeks ago. Unfortunately, can't remember the exact day or time.

Yes, this is occurring on desktop and the web player.

Thanks

Re: Podcast & Shows in 'What's new' - Showing stuff as played

patricia_and — Mon, 30 Sep 2024 09:48:33 GMT

Any news on this hread https://community.spotify.com/t5/Desktop-Windows/Podcast-amp-Shows-in-What-s-new-Showing-stuff-as-pl...