Spotify app not working on Windows 11

chaseludwig — Thu, 12 Sep 2024 00:04:43 GMT

The Windows version of Spotify is not working. When I open the app, the window is black with nothing inside, and it will remain that way for 3-4 minutes. Once the window shows the front page for Spotify, songs will not play if clicked on, and the library tab on the left will load for 10-15 minutes. The library has a 1-2 minute delay response when clicking on a playlist, and the songs don't play, including downloaded and local files. I had had an issue before when Spotify said, "This song can not be played right now," but this is different; nothing happens when choosing a song. This is happening across two different Windows 11 devices. I have tried a clean install and restarting my devices.

Re: Spotify app not working on Windows 11

MateusM — Fri, 13 Sep 2024 12:27:33 GMT

Hey @chaseludwig!

Can you test it on another internet connection and let us know if the issue persists? Are you using a VPN or have any firewall that might be interfering with the Spotify app?

Also, can you test on the Web Player and see if you encounter the same issue?

Keep me in the loop.
/Mateus

topic Re: Spotify app not working on Windows 11 in Desktop (Windows)

Spotify app not working on Windows 11

Re: Spotify app not working on Windows 11