topic Glitching audio in Desktop (Windows)

Hissing/static when listening.

RaiderX — Thu, 02 Nov 2023 18:24:42 GMT

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones and the hissing/static is definitely from the spotify app since everything else music, movies, other apps games sounds perfect. I am running win 64, all drivers, win updates are the latest including spotify, Steelseries. I have tried every single setting in both spotify and the steelseries app (switching on/off etc). Nothing works. Ive also removed all the sounddrivers from the computer and reinstalled these. Also I have paired/unpaired the headphones from their hub and disconnected/connected the hub and tried to even reset this I have also tried all these "solutions" people on the community have had success with in the same error and still no solution for me.anyone share this problem and or have a solution?.

Re: Hissing/static when listening.

MihailY — Fri, 03 Nov 2023 15:58:54 GMT

Hey @RaiderX,

Thanks for reaching out and kudos for the troubleshooting you've done so far.

Can you please send us a few examples of songs where you've noticed this behavior? Also, have you tested the exact same songs with a different service like YouTube for example? Does the issue occur on the web player as well?

Keep us posted.

Re: Hissing/static when listening.

RaiderX — Fri, 03 Nov 2023 17:28:15 GMT

Hi,

As previously mentioned in my post everything works fine except Spotify, that includes youtube, other streaming services etc

Songs are bad bunny where she goes and Waterfall by Michael Schulte to name two but there are tons of songs that has the static

Re: Hissing/static when listening.

MihailY — Sat, 04 Nov 2023 05:53:10 GMT

Hey @RaiderX,

Thanks for your reply.

If this is the only Bluetooth device you're having issues with, we'd recommend reaching out to your device manufacturer to check if there are any device or system settings that might be causing this behavior.

Let us know how it goes.

Re: Hissing/static when listening.

RaiderX — Sun, 05 Nov 2023 22:34:52 GMT

Its not Bluetooth even though cordless and since spotify is the only app that causes this problemb I doubt its a manufacturing issue. Ive also read countless of topics here on the forum with people having the same issue with other manufacturers.

Re: Hissing/static when listening.

Yordan — Mon, 18 Nov 2024 15:48:59 GMT

Hey @RaiderX,

Check if installing Spotify from a different source fixes this: for example, if you downloaded the app from our website, try the one from the Microsoft Store instead, and vice-versa.

If you use any sound enhancements (including the built-in Spotify EQ) try disabling them temporarily to see if it makes a difference. It's also worth checking if switching to another Bluetooth codec does the trick. Make sure you're running the latest audio- and Bluetooth drivers for your device as well.

Cheers!

Re: Hissing/static when listening.

Momoman130 — Sat, 13 Apr 2024 16:09:33 GMT

This has been a known problem for over 10 years with Spotify. You can go onto any forum about this topic and you will see hundreds if not thousands of people complaining about static. Why is Spotify not fixing this?

Static happens randomly, it doesn't matter the song, and it happens on every device. It happens on my Roku, in my car, on my laptop, and on my iPhone

Glitching audio

SkXT — Tue, 01 Oct 2024 23:32:15 GMT

Hello people, I'm experiencing audio glitch and static when I am connected to Bluetooth. IDK what's going on but I am on my new chromebook for my schoolwork. I don't really know what's going on but I would love some help

Re: Glitching audio

moreliamariposa — Wed, 16 Oct 2024 00:07:19 GMT

Hi I am also experiencing the same thing!

Re: Hissing/static when listening.

R41N — Sun, 17 Nov 2024 16:17:35 GMT

I am also having this issue. And it is ONLY with Spotify. Everything else I stream over Bluetooth using Windows 10 works flawlessly. This is CLEARLY an issue with Spotify. As a premium user, I'm tempted to switch to another music service. I've already tried a few and they didn't suffer from static over Bluetooth using Windows 10.