Audio glitching out

DrLame — Sat, 07 Dec 2024 14:18:54 GMT

Plan

Premium

Country

Germany

Device

Desktop

Operating System

Windows 11

My Question or Issue

The Issue is primarily with discord. or somehow attached to it. Whenever I open Spotify, I either hear Spotify but not discord, or the other way around. Sometimes my whole audio glitches out, regardless if it's from Spotify, Discord, youtube or something else. Sometimes changing my output source from default to the device that is set as default fixes it. Super weird. My Headphones are the Blackshark v2 with thx spatial audio support. Maybe this could be part of the issue, but deavtivating it didn't seem to fix it.

I already did a clean install of Spotify again but it did nothing.

Re: Audio glitching out

Joan — Sun, 08 Dec 2024 09:20:16 GMT

Hi there @DrLame,

Thanks for reaching out. Could you please provide us the following:

Is this on all devices or only on one specific PC? What about if you play from the web player?
Does it happen with all audio output device or only with the Blackshark headphones?
Does it only happen with Discord or other audio sources too?
Do you have some sort of different sound card installed?

With this information, we’d be happy to investigate.

Keep us posted.

topic Re: Audio glitching out in Desktop (Windows)

Audio glitching out

Re: Audio glitching out