Playlists keep going missing Windows 11

Ricky_Spanish — Fri, 20 Dec 2024 16:49:20 GMT

Plan

Premium

Operating System

Windows 11

My Question or Issue

I installed Spotify on a new Windows 11 PC. I added a local folder. My playlists keep vanishing from the Windows app, with the sidebar library showing only local files. If I disable show local files in preferences and then re-enable it, they come back for a while, but eventually vanish again.

Re: Playlists keep going missing Windows 11

AlejaR — Sat, 21 Dec 2024 16:01:35 GMT

Hey there @Ricky_Spanish,

Thanks for posting in the Community and welcome.

This is indeed odd. At the moment, it's possible to download the app from both the Microsoft Store and our Web page here. So, in this case, if you install the desktop app from the web page, try to uninstall that version and try installing the one from the Microsoft one or vice versa.

If this continues to happen no matter the version you're using, we'd like to gather some additional info. Please send us:

The exact Spotify version you're running on your computer.
Does this happen if you open a different account on your computer? You can ask for the account of a relative or a friend to open your account and check.

Keep us in the loop!

topic Playlists keep going missing Windows 11 in Desktop (Windows)

Playlists keep going missing Windows 11

Re: Playlists keep going missing Windows 11