topic Re: I keep getting the "something went wrong" error in desktop. in Desktop (Windows)

I keep getting the "something went wrong" error in desktop.

nilsu — Mon, 16 Dec 2024 11:55:19 GMT

I keep getting the "something went wrong" error in desktop app for windows for almost a week. The app works perfectly fine on my iPhone 11 but I cannot use the desktop app.

Re: I keep getting the "something went wrong" error in desktop.

thommie — Mon, 16 Dec 2024 12:42:41 GMT

i have the same problem on my chromebook web app

Re: I keep getting the "something went wrong" error in desktop.

Rim4 — Mon, 16 Dec 2024 12:47:57 GMT

Same here. Happens when playing the last song in a playlist or album.

why is Spotify saying "Oops something is wrong"

user-removed — Tue, 17 Dec 2024 02:19:29 GMT

So, on my school Chromebook ( Version 130.0.6723.126 Official Build 64-bit), every time I try to go on Spotify, it always says, "Oops, something went wrong. Search for something else. I tried logging out, closing out the tab, and restarting the page, but still, nothing on Spotify works. But on my home iPad it worked just fine. What it happening?

Re: I keep getting the "something went wrong" error in desktop.

Yordan — Tue, 17 Dec 2024 07:34:21 GMT

Hey there, folks,

Thanks for reaching out to the Community!

Have you tried the Reset app data + restart option located in the three dots menu at the top left corner > Help > Troubleshooting to see if that does the trick? It's also worth performing a clean reinstall of the app - this will rule out any potential issues with corrupted cache and ensure you're running the latest version of Spotify available.

In case this occurs on the Web Player, check if everything looks good in an incognito/private window. You can also try the following:

clear site data and cache
disable any extensions
updating your browser
using another browser

If you're using a VPN, try disabling it as well.

Hope this helps. Cheers 🤘

Re: I keep getting the "something went wrong" error in desktop.

nilsu — Tue, 17 Dec 2024 09:24:10 GMT

Clean reinstall worked for me, thank you🙂

Re: I keep getting the "something went wrong" error in desktop.

MisterMcFisty — Wed, 02 Apr 2025 15:21:40 GMT

This happens EVERY TIME I use Spotify. A clean reinstall works to fix the issue but that takes time and it's annoying to do it EACH DAMN TIME. Clearly Spotify can't figure out what's going wrong and only offers the reinstall solution. That's fine but what they don't realize is because of this, I refuse to buy a subscription.

Re: I keep getting the "something went wrong" error in desktop.

KippoKid — Mon, 23 Jun 2025 22:51:11 GMT

Reset app data + restart didn't work for me, and Spotify isn't/wasn't listed in Add Remove Programs as I installed it via the MS Store, so no way to remove and clean install using that mechanism (i know there are other ways but cant be long winded and ball achy. What DID WORK was updating it from the MS Store, not sure why this hadn't been updating automatically but it worked, for me. Hopefully for you too if nothing else has. Good luck

Re: I keep getting the "something went wrong" error in desktop.

dMaN24 — Thu, 10 Jul 2025 02:42:40 GMT

This just like Microsofts solution to reinstalling Windows because you lost your password.
No. This is NOT a solution.

Re: I keep getting the "something went wrong" error in desktop.

umutakmak — Sat, 12 Jul 2025 20:43:17 GMT

I'm also having this issue, had to remove Spotify from PC and reinstall. What a way to handle a small problem guys congrats.

Re: I keep getting the "something went wrong" error in desktop.

Greendragon99 — Tue, 22 Jul 2025 18:49:17 GMT

I"m using Spotify for many years. Most of the time it works fine on the Mac as well on the iPhone, but it's still not 100% reliable. Just got the message "Something went wrong ...", again.

This app needs a serious overhaul.

Re: I keep getting the "something went wrong" error in desktop.

tcyl — Tue, 29 Jul 2025 21:52:29 GMT

this did not work

Re: I keep getting the "something went wrong" error in desktop.

Celeste032105 — Wed, 20 Aug 2025 07:48:02 GMT

I have the exact same problem, except literally nothing works. I am using a Mac, and no matter what symbol or letter i search up, it says that there is nothing. like pls dont tell me absolutely NO SONGS in the ENTIRE WORLD starts with a letter A!! I have tried literally everything you said. I have cleared my cache, site data, cookies, reinstalled, clean reinstalled, checked my internet connection, firwall (its turned off), restarted my computer, restarted the app, relaunched the app, i certainly have no vpn, and so many more. pls tell me HOW TO FIX THIS😭

Re: I keep getting the "something went wrong" error in desktop.

Yordan — Wed, 20 Aug 2025 10:10:53 GMT

Hey folks,

This error message is usually related either to local issues with your current network setup due to corrupted cache or the occasional server outage on our end - rest assured we’re actively working on resolving the latter as quickly as possible.

@Celeste032105, we just had a temporary hiccup which might have caused this, but everything should be functioning properly again 👍.

💡 Tip: you can monitor the status of our services here or get a list of any ongoing issues with Spotify by visiting this page.

The Community is just a post away if you need further help.

Re: I keep getting the "something went wrong" error in desktop.

emgs — Tue, 09 Sep 2025 01:41:53 GMT

Under settings, I found out that proxy was the probem. I chose no proxy, restarted the app and everythin works fine now.

Re: I keep getting the "something went wrong" error in desktop.

xKaden88x — Fri, 16 Jan 2026 15:37:31 GMT

I can also confirm that the "No Proxy" setting made my desktop app finally work as well.

Been using the app for about a year and could never do anything except listen to what was in my library. I would have to set up playlists or whatever on the phone app and then I could use it on the desktop app. Here is a step-by-step:

3 Dots on top-left of the app.

Edit

Preferences

Scroll all the way down to "Proxy Settings"
Proxy type = No Proxy.

If this helps you, please like these comments so that other people will try and hopefully have the same success.

Re: I keep getting the "something went wrong" error in desktop.

xKaden88x — Fri, 16 Jan 2026 15:40:23 GMT

This has been a consistent issue with your desktop app for over a year. You guys need to check your proxy settings and see what is up with the autodetect because as soon as I switched it to "No Proxy" that immediately solved the issue of "Something Went Wrong".

Re: I keep getting the "something went wrong" error in desktop.

SaltyJinn — Tue, 07 Apr 2026 14:44:12 GMT

Still getting the same issue after clean reinstalling the app.

Re: I keep getting the "something went wrong" error in desktop.

Ivelina — Wed, 08 Apr 2026 09:43:14 GMT

Hey @SaltyJinn,

Thank you for posting in this thread and kudos for clean reinstalling the app.

There were recently other users that were seeing this error message upon logging in to the app, but it seems that the issue has been resolved. Would you mind signing out of your account everywhere via the Account Page and letting us know if there's a difference when you attempt to log in to the app afterwards?

We'll be on the lookout for your response.