topic Re: Can't Play Music in Desktop (Windows)

Can't Play Music

laughedcorey81 — Mon, 01 Sep 2014 17:21:06 GMT

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am only able to listen to 3 play lists. Even when I go to certain artists, it says Can't play current track.

Can this be fixed by me or does Spotify have to fix this themselves? I'm really pissed I can't listen to most of my music because of a stupid bug. I pay for no ads and this is what I get..

Re: Can't Play Music

kbrooksc — Mon, 01 Sep 2014 17:29:19 GMT

Hi there! The best course of action here would be to try a clean reinstallation of the application.

Give this a shot and let us know if it works. Cheers!

Re: Can't Play Music

laughedcorey81 — Tue, 02 Sep 2014 04:23:18 GMT

I can't even find my installation folder. I have done a full PC search for the folder, but all I'm finding is the AppData Spotify folder. Is that the default instal folder? or did it possibly get hidden? I'm pretty sure I didn't change the default installation folder.

Re: Can't Play Music

adisib — Tue, 02 Sep 2014 04:42:35 GMT

The default installation path should be user/AppData/Roaming/Spotify and the cache is stored separately in user/AppData/Local/Spotify

Re: Can't Play Music

Peplau — Tue, 02 Sep 2014 17:46:59 GMT

I have been getting "Can't play the current track" notifications on nearly half of the music I have in playlists. Either something has gone terribly wrong in the licensing world, or there's something wrong with my Spotify instance. Is this a known problem?

Looking for ideas on fixing this if it's not happening for everyone.

Re: Can't Play Music

laughedcorey81 — Tue, 02 Sep 2014 19:11:10 GMT

So i figured out he problem. and its fixed now, BUT I have to recreate EVERY playlist on spotify.. -_- my port names got changed so Spotify couldnt figure out where my music was so it said I didn't have any music at all. But the weird part about this is that some of the songs are registering on the playlists but 95% of the other songs are not. This is going to be EXTREMELY annoying and tedious.. I've had to do this a few times now.. and this time, I have roughly 3 more playlsits with 50+ songs on each playlist.

Re: Can't Play Music

Peplau — Wed, 03 Sep 2014 19:23:18 GMT

For the record, performing a clean install fixed the unplayable tracks problem. Thanks.