topic Music stops after 8 secons in Desktop (Windows)

Music stops after 8 secons

user-removed — Wed, 08 Oct 2014 13:10:31 GMT

I re-launched my desktop player after the notification bar said there was an update and it only plays music for 8 secons and then stops. I press play and it continues but then stops again afer 8 secons.

I've restarted my PC and it's still doing it.

Thanks

Kerstey

Re: Music stops after 8 secons

MichaelW — Wed, 08 Oct 2014 14:15:22 GMT

Hi there,

Welcome at the Spotify Community!

Are you a free user? If yes, please uncheck 'High quality streaming' at the references page.

Otherwise, have you already to tried to logout and login afterwards? Sometimes something simple as this already fixes the problem.

You may also try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

Re: Music stops after 8 secons

Grace — Wed, 08 Oct 2014 17:52:09 GMT

Hey Kerstey,

Which operating system is this happening on?

Re: Music stops after 8 secons

BartdeVries — Thu, 12 Oct 2017 15:25:36 GMT

Hey,

I had the same problem after 13 seconds.

If i reinstall Spotify it happens again.

And i have Spotify premium???