topic Re: Spotify desktop "This song is not available" in Desktop (Windows)

Spotify desktop "This song is not available"

Seekme — Fri, 12 Feb 2016 16:05:38 GMT

Since the last update (1.0.21.143) Spotify is no longer working, it launches as usual but I can't play any song, it say that the song isn't available and that if I have it on my computer I can import it. For every song.

I tried deleting the cache, removing ru.mo, uninstall / reinstall but nothing is working, still can't play songs. The desktop app at my home works, the mobile app works and everyone's app around me in my company works.

So I don't really know what to do next, am I the only one in that case ?

(Screenshot included)

Edit : I'm a premium user, paying for something that does not work.

Re: Spotify desktop "This song is not available"

shanelrod — Fri, 12 Feb 2016 16:00:58 GMT

I just posted about this in another thread, I am having the same issue. I am using the desktop client and mine is also version 1.0.21.143. Almost every song I click on says it is unavailable.

I really hope this gets fixed quickly. I am a relatively new user of Spotify, I came over when Rdio shut down. This is the first problem I've had, so I didn't realize until now that there's apparently not a good way to contact Spotify directly. Kind of irritating, when I am paying for a Premium membership that I am currently unable to use. I don't want to cancel my membership after everything I went through to migrate my collection over from Rdio, but I'm not going to keep paying for this if I can't play anything.

Re: Spotify desktop "This song is not available"

Seekme — Mon, 15 Feb 2016 08:52:08 GMT

Ok, I found a link to downgrade Spotify and now it works. Still not the best solution but well.

Re: Spotify desktop "This song is not available"

jazzbert_ — Fri, 19 Feb 2016 01:13:39 GMT

Thanks! worked

Re: Spotify desktop "This song is not available"

insertAlias — Thu, 17 Mar 2016 20:53:23 GMT

I'm having the same problem. Is this legitimately what Spotify wants us to do? Downgrade and avoid their new releases? I'm extremely disappointed that I can't use what I'm paying for.

Re: Spotify desktop "This song is not available"

Unchosen — Tue, 11 Oct 2016 00:59:59 GMT

I have tried so many different things, and downgrading spotify to an older version is the only thing that got it working for me. thanks

Re: Spotify desktop "This song is not available"

gedobbles — Fri, 02 Jun 2017 09:24:38 GMT

I dont have Spotify Premium but had the same Problem.

I could fix it by disabling "Local Files".

Hope that helps for some more Poeple.

Re: Spotify desktop "This song is not available"

pierre9 — Mon, 04 Dec 2017 04:19:56 GMT

already intalled the old version but sound not out.

Re: Spotify desktop "This song is not available"

tombardal — Wed, 20 Dec 2017 08:30:36 GMT

Same here - but when I turned off Hardware Acceleration in the "Advanced Settings" I got sound out.