topic Messages and not seeing them in Desktop (Windows)

Messages and not seeing them

jamesrnelson76 — Tue, 13 Jan 2015 01:46:35 GMT

I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent. I can not go back and look at any of the history. Also if they sent more then one song, I don't get the others only the last one. People that have been sending me songs all say that they can see every song that was sent by me and even ones that they send me, but I don't.

Re: Messages and not seeing them

MattSuda — Tue, 13 Jan 2015 03:42:51 GMT

Hmmm... this shouldn't be happening.

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

Re: Messages and not seeing them

jamesrnelson76 — Tue, 13 Jan 2015 04:11:54 GMT

Thanks MattSuda

Re: Messages and not seeing them

MattSuda — Tue, 13 Jan 2015 04:45:39 GMT

You're welcome!