topic Re: Application Error (0xc0000001) in Desktop (Windows)

Application Error (0xc0000001)

willjames — Mon, 18 Sep 2017 22:56:10 GMT

Since the most recent update, whenever I attempt to open Spotify, I get this error message appear:

"Spotify.exe - Application Error" followed by "The application was unable to start correctly (0xc0000001). Click ok to close the application".

Regardless of the version I install, it always updates to the most recent version, when the error appears.

I've tried uninstalling (using Revo) in Safe Mode, rebooting, then reinstalling. Same issue. If the offline installer gives a version that runs, it's swiftly updated the next time Spotify is opened.

Even run a Windows 10 reset install. Same issue pops back up.

Re: Application Error (0xc0000001)

Blix — Tue, 19 Sep 2017 08:48:33 GMT

Same here on Windows 7 SP1

Re: Application Error (0xc0000001)

andreasj123 — Tue, 19 Sep 2017 16:29:26 GMT

I have the same problem since last update.. tried to reinstall Spotify, but same error. Running on win7.

Re: Application Error (0xc0000001)

utek — Tue, 19 Sep 2017 17:32:22 GMT

Same Problem on windows 7

Re: Application Error (0xc0000001)

justified999 — Sun, 24 Sep 2017 13:44:37 GMT

Also same on Windows 7 - any sign of a fix?

Re: Application Error (0xc0000001)

Blix — Tue, 26 Sep 2017 09:11:21 GMT

Are the Spotify people on holiday or something?

Or do they just don't really care?

Can we get an answer please? Thank you.

Re: Application Error (0xc0000001)

Sebasty — Tue, 26 Sep 2017 09:26:38 GMT

Hey all!

It looks like this ongoing issue which is currently under investigation. The visible error message is a rather new touch to this, though.

Hopefully the issue gets resolved soon;

meanwhile you can disable autoupdate, so you can use the previous version which doesn't throw that error. 🙂

Re: Application Error (0xc0000001)

andreasj123 — Tue, 26 Sep 2017 10:36:28 GMT

Yeah, seems like they don’t care.. Sure, I mostly use the app but would be good to be able to use my laptop as well.. Would at least expect an answer.. Great customer care! 👍

Re: Application Error (0xc0000001)

willjames — Fri, 06 Oct 2017 14:51:30 GMT

Still no fix. Short of rolling right back, basically impossible to use.

Be nice if Spotify could actually look into the issue.

Re: Application Error (0xc0000001)

GioNull — Mon, 09 Oct 2017 22:52:02 GMT

Anyone know if this is going to get fixed soon? Or have an update from Spotify support?

Re: Application Error (0xc0000001)

carplaster — Tue, 14 Nov 2017 16:24:02 GMT

same error.. no solution?