topic Re: Pause / Play Not working broken in Desktop (Windows)

Pause / Play Not working broken

monkleto — Mon, 09 Jun 2014 15:23:17 GMT

Within the last few days my pause/play buttons have stopped working.

I used to be able to ues the media buttons on my Logitech Keybard as well as my Logitech Headset (which is wireless bluetooth). These include pause/play, stop, volume, and Next / Previous song buttons.

Today they are not working at all. As of at least Weds last week they were. I tried reinstalling spotify and rebooted multiple times.

Has anything changd that would cause this? Or is there something in my Windows 7 64-bit environment that happened, that would unassociated Spotify to these hotkeys?

Thanks!!

Re: Pause / Play Not working broken

Mokedoke — Tue, 08 Jul 2014 00:48:41 GMT

Same thing happening with me. I have a Razer keyboard and a Logitech G500 mouse with play/pause buttons and I can verify that they are not working only with Spotify because it works with Windows Media Player as well as YouTube.

Re: Pause / Play Not working broken

Peter__ — Tue, 08 Jul 2014 17:16:50 GMT

Does it work when Spotify is in focus?

Re: Pause / Play Not working broken

Mokedoke — Tue, 08 Jul 2014 21:51:40 GMT

Nope, tried both with my mouse shortcut and keyboard.

Re: Pause / Play Not working broken

colwellkr — Wed, 13 Aug 2014 02:18:01 GMT

I am having the same issue. noticed it about a month ago and is becoming quite annoying. It fails to work on the hardware keys of my laptop and my desktop's Razer keyboard. Both computers run Windows 8.1 x64.

Re: Pause / Play Not working broken

wrestler05 — Thu, 25 Sep 2014 16:38:33 GMT

I am on a Mac and after the latest update from Spotify I lsot the ability to use the these media keys. I had been limited by making sure Spofity was the last used media app o nthe computer for them to work which was a pain, but doable. Now even if Spotify is active and open with focus I cannot use my media keys to pause or play. I am on a Mac running 10.9.5.

Re: Pause / Play Not working broken

apcarney88 — Wed, 14 Jan 2015 19:04:49 GMT

"pause" button functions as the "skip back" on the first click and then will resume normal function once "play" and then "pause" are hit again consecutively.

Re: Pause / Play Not working broken

cshanty — Tue, 20 Jan 2015 05:22:05 GMT

This problem just started with me. Has anyone found a solution?

Re: Pause / Play Not working broken

user-removed — Mon, 18 May 2015 21:14:14 GMT

My keyboard's Play/Pause button doesn't work in Spotify, even when it's in the foreground. But it works perfectly with MusicBee. I'm running Windows Tech Preview Build 10074.

Re: Pause / Play Not working broken

cincyshirm61 — Wed, 14 Oct 2015 11:33:03 GMT

I also have a Razer blackwidow ultimate keyboard and it seems like 2-3 Spotify updates ago was when my media keys stopped working. This is a huge inconvenience as I am a heavy virtual desktop user and am now forced to switch to the desktop Spotify is on every time I need to pause or skip a track. I am paying for premium, please fix this!

Re: Pause / Play Not working broken

adamrprice — Tue, 03 Nov 2015 19:59:05 GMT

I have the same problem from time to time. It seems that GooGle Play Music takes control of the shortcuts (at least this is what happens on my MacBook). I have Chrome and to fix it, I followed these steps:

Open Chrome
Choose Preferences in the Chrome menu in the menu bar
Click Extensions in the left sidebar
Scroll all the way to the bottom of the page
Click Keyboard Shortcuts
Look at the key bindings in the Google Play Music section
Click the X in each dropdown box so that each box looks greyedout and reads 'Not Set'

Hopefully that helps some of you. 🙂

Re: Pause / Play Not working broken

cincyshirm61 — Tue, 03 Nov 2015 20:29:47 GMT

adamrprice! Incredible, I feel like such a n00b, I had no idea chrome had this keyboard shortcuts section and sure enough, those keys were set for google play music. I haven't used that service in a several months and did notice this change after a Spotify update, but apparently I was wrong, maybe it was after a chrome update? Thank you very much for this help!

Re: Pause / Play Not working broken

adamrprice — Tue, 03 Nov 2015 21:09:16 GMT

My pleasure! Glad I could help. 🙂

Re: Pause / Play Not working broken

giukossev — Sun, 27 Dec 2015 22:16:37 GMT

mine also happened on a mac keyboard.

Re: Pause / Play Not working broken

bbenedet — Mon, 07 Mar 2016 21:34:12 GMT

I messed around with this so much before finding this! You fixed it. Thank you so much!

Re: Pause / Play Not working broken

CrimsonBlade — Sun, 27 Mar 2016 15:24:23 GMT

Thank you Thank you so much man or girl. Man, I had this problem for 5 months thanks!

Re: Pause / Play Not working broken

jlco — Mon, 18 Apr 2016 23:28:21 GMT

I don't have this under extensions. Maybe if I try disabling the Skype extension, since I use desktop Skype...
I am using Windows 10 x64 bit, and I am using a brand new pair of bluetooth headphones. The play/pause doesn't work, but skipping tracks works just fine. Maybe it's trying to answer Skype calls, but I don't have Skype open.

Every time I try to pause/play, it seems as though the headphones disconnect for a few seconds. (I actually know this because the headphones say "connected" each time they connect.) However, the computer doesn't switch to its speakers for some reason.

Re: Pause / Play Not working broken

spanky495 — Tue, 23 Aug 2016 15:46:25 GMT

Perfect!!! Thank you! Thank you! Thank you!

Re: Pause / Play Not working broken

imbobertrobert — Fri, 02 Sep 2016 04:00:29 GMT

Disabling Google Play Music worked for me! You are a life saver, I knew trying to switch to GPM would screw me over if I ever wanted to go back to Spotify.

Re: Pause / Play Not working broken

12126774827 — Tue, 13 Sep 2016 16:37:29 GMT

You are god thank you