topic Re: "This song is not available." in Desktop (Windows)

"This song is not available."

GoldJoker — Tue, 08 Mar 2016 12:31:58 GMT

Hey guys,

Since a couple of days I get the following notifaction for nearly all my songs, which were played perfectly before:

"This song is not available. If you have the file on your computer you can import it." (see screenshot)

This even happens to the songs recommended by Spotify. Furthermore, it seems, like sometimes a can play the song and sometimes not. There is no real pattern. The songs I've selected,haven't been imported as MP3 or something else before. There are part of the Spotify libary...

I'm using version "1.0.24.104.g92a22684"

Does anybody have the same problem like me?

Cheers.

Re: "This song is not available."

danny007 — Tue, 08 Mar 2016 11:55:12 GMT

I have the same problem

Re: "This song is not available."

Righo — Tue, 08 Mar 2016 12:29:33 GMT

me too

Re: "This song is not available."

ThatTallGuy — Tue, 08 Mar 2016 13:28:21 GMT

Same here...

Re: "This song is not available."

Righo — Tue, 08 Mar 2016 13:37:59 GMT

still not works, any informations??

Re: "This song is not available."

danny007 — Tue, 08 Mar 2016 13:54:21 GMT

Until Spotify fix the problem I listen music across play.spotify.com

Re: "This song is not available."

Righo — Tue, 08 Mar 2016 14:10:56 GMT

Restart my System has fixed it.

Re: "This song is not available."

danny007 — Tue, 08 Mar 2016 14:49:08 GMT

I restart my System and random tracks run and another don't works

Re: "This song is not available."

GoldJoker — Wed, 09 Mar 2016 10:29:52 GMT

restart didn't help for me neither...

Re: "This song is not available."

oSIRus — Wed, 09 Mar 2016 11:49:39 GMT

Same for me. The Linux client can't play a single song in the "Songs"-List in "My Music". It's skipping every track. Other Songs, which I didn't add to my music work.

EDIT: Solved it by deleting the spotify cache folder (~/.cache/spotify).

Re: "This song is not available."

GoldJoker — Tue, 15 Mar 2016 08:29:57 GMT

After a couple of days, where it worked again, there is the same problem again. I'm not able to play any song... frustrating ....

Re: "This song is not available."

r-lyeh — Tue, 15 Mar 2016 10:32:29 GMT

same here. deleting storage folder on windows didnt help. and im considering switching back to freemium for a few months till the product gets improved 😉

Re: "This song is not available."

JyruzImperial — Sun, 12 Feb 2017 06:13:33 GMT

Birthday Moonlight - Ariana Grande

Re: "This song is not available."

dennisrkb — Tue, 31 Oct 2017 23:38:14 GMT

Deleting the cache didn't work for me unfortunately.