topic Re: "This track is not available." for every single song on spotify. in Desktop (Windows)

"This track is not available." for every single song on spotify.

KellenVogelfang — Sat, 29 Aug 2015 15:19:11 GMT

I logged on to spotify for Windows today, and for every single track I try to play, it skips to the next available song and puts a message at the top that says "This track is not available. If you have it on your computer you can import it."
Things I have tried (to no avail):
-Restart Computer
-Close/Reopen Spotify

-End Spotify Processes, then reopen

Anybody know what's going on?

Re: "This track is not available." for every single song on spotify.

Ox1 — Sat, 29 Aug 2015 15:58:56 GMT

Try to reinstall Spotify.

Re: "This track is not available." for every single song on spotify.

KellenVogelfang — Sat, 29 Aug 2015 16:04:57 GMT

Didn't work 😞

Re: "This track is not available." for every single song on spotify.

Ox1 — Sat, 29 Aug 2015 16:07:25 GMT

Maybe your sound card drivers? Try to update them.

Re: "This track is not available." for every single song on spotify.

teh5087 — Tue, 15 Sep 2015 14:54:24 GMT

Just started having this issue. Every. Single. Track.

Other things that I have tried and havent worked:

Enabling/Disabling Hardware Acceleration
Downgrading to an older spotify
Clearing Spotify Local Storage
System Restoring to a better time where this Desktop Application worked

Re: "This track is not available." for every single song on spotify.

teh5087 — Tue, 15 Sep 2015 15:04:56 GMT

Tried updating them as well. Still no luck. Gonna keep diving in

Re: "This track is not available." for every single song on spotify.

teh5087 — Tue, 15 Sep 2015 15:20:33 GMT

Alright I have solved my issue so hopefully this will help.

I stumbled upon this thread: https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/Spotify-Skipping-every-song-not-playing-for-more-than-a-second/m-p/1197640#M138027

I disabled my monitor speakers to connect my bluetooth headphones and my headphones were not paired so there was no audio component to output to. From what I can gather this is because Spotify's desktop application has some programming logic dependent on the having an active component to output to. For example why ads will pause when you lower your volume... that is of course you are not a premium user.

tl:dr Spotify needs to output to something, my computer wasnt connected to any audio output device, connected headphones, worked

Re: "This track is not available." for every single song on spotify.

Ox1 — Tue, 15 Sep 2015 16:16:45 GMT

Hello!
Thank you for your answer, I didn't know this would work too 😉
Have a great day! Kudos would be appreciated 😉

Re: "This track is not available." for every single song on spotify.

ibeezy408 — Thu, 17 Mar 2016 17:36:00 GMT

THANK YOU!!!!

I had tried deleting cache folders as well as the other methods you tried. What bad programming logic. I had a monitor plugged in to my laptop... both have audio output... but unplugging my HDMI into my monitor worked like a charm. THANK YOU!!!!

Re: "This track is not available." for every single song on spotify.

Lipalau — Sat, 19 Mar 2016 14:03:36 GMT

Holy hell!! I was roaming around interwebs and trying all kinds of funky things to solve this problem.

New sound card drivers, reboots, change sound cards and what not... after all that just disconnecting my MONITOR fixed the problem.

WTF?

-Cheers

Re: "This track is not available." for every single song on spotify.

anicron — Fri, 22 Apr 2016 14:57:31 GMT

Ok, first: thank you for posting this, unplugging my monitors / detaching the laptop from the docking station worked for me as well.

But is there a more practical solution?

I need those monitors. ^^'

My plugged in headphones are the default sound output device.

Re: "This track is not available." for every single song on spotify.

Lipalau — Fri, 22 Apr 2016 15:19:22 GMT

Just plug them back in? And when this problem occures next just remember to disconnect and reconnect...

Well actual fix from spotify would be appriciated, but luckily this is "solved",

Hope this helps.

- Cheers

Re: "This track is not available." for every single song on spotify.

anicron — Mon, 25 Apr 2016 09:48:38 GMT

Thank you!

As long as I start Spotify unplugged (no internet connection necessary) and plug it back in, it will work till the next restart.

Re: "This track is not available." for every single song on spotify.

afcPuzon — Fri, 13 May 2016 10:14:19 GMT

I'm using my laptop's built-in speakers, fixed it by disabling and re-enabling them. Hope this helps!

Re: "This track is not available." for every single song on spotify.

lenarrrrr — Fri, 13 May 2016 18:44:26 GMT

Nothing works. Spotify doesn't download anything, just plays my saved songs. 😞

Re: "This track is not available." for every single song on spotify.

ItzMxdUp — Sat, 11 Jun 2016 18:31:11 GMT

Thank you so much for referring me to this! It helped end my search for finding a solution to not being able to listen to music.

Much Love,

Re: "This track is not available." for every single song on spotify.

JonathanHolland — Mon, 11 Jul 2016 13:49:36 GMT

I have premium and after reading this all I had to do was unplug my headphones, then plug them back in...BOOM.

Re: "This track is not available." for every single song on spotify.

spottheanon — Wed, 27 Jul 2016 18:52:51 GMT

Restarting the Windows Audio task fixed it for me.

Re: "This track is not available." for every single song on spotify.

robtruth — Fri, 29 Jul 2016 20:40:36 GMT

Excellent information. Thank you. It seems you can trick it as well by playing spotify prior to connecting it to a device with its own output device. EX: I use a dock at work to connect it to my two monitors. I start spotify off the dock then place it on the dock and spotify continues to work.

Re: "This track is not available." for every single song on spotify.

MadModder — Sat, 30 Jul 2016 10:25:27 GMT

Experienced the same thing today.

The default audio device is my surround receiver connected to HDMI ("TX-NR646 display audio" in device manager). Spotify could simply not use the Windows default audio device and therefore had nothing to output sound to. (Windows itself could play sounds just fine)

It didn't matter what I unplugged and plugged in again. I tried all tips and tricks I could find, but no go.

Then I uninstalled every single audio device and their drivers and restarted the computer. After it had installed all drivers again, everything worked! 😄