https://community.spotify.com/t5/Desktop-Windows/Getting-help-from-Spotify/m-p/1768328#M23253 <P>Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "community": I am (or was)&nbsp;a customer, not a citizen of some fantasy Spotify polity.</P><P>I have just cancelled my Premium subscription and will uninstall Spotify because of its insistence on opening up whenever I start my desktop (ignoring the setting to the contrary). The company must be capable of providing a solution, rather than leaving its unfortunate customers to embark on a meandering course of amateur mutual cooperation.</P> Tue, 25 Jul 2017 07:25:40 GMT irefutitthus 2017-07-25T07:25:40Z https://community.spotify.com/t5/Desktop-Windows/Getting-help-from-Spotify/m-p/1768328#M23253 <P>Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "community": I am (or was)&nbsp;a customer, not a citizen of some fantasy Spotify polity.</P><P>I have just cancelled my Premium subscription and will uninstall Spotify because of its insistence on opening up whenever I start my desktop (ignoring the setting to the contrary). The company must be capable of providing a solution, rather than leaving its unfortunate customers to embark on a meandering course of amateur mutual cooperation.</P> Tue, 25 Jul 2017 07:25:40 GMT https://community.spotify.com/t5/Desktop-Windows/Getting-help-from-Spotify/m-p/1768328#M23253 irefutitthus 2017-07-25T07:25:40Z https://community.spotify.com/t5/Desktop-Windows/Getting-help-from-Spotify/m-p/1771669#M23254 Hey there <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/891362">@irefutitthus</a>, welcome to the community anyway <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />Sorry to hear you're having troubles. This issue is currently under investigation from Spotify, you can check this thread for any updates ( <A href="https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-automatically-launching-on-startup/idc-p/1763901#M49305" target="_blank">https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-automatically-launching-on-startup/idc-p/1763901#M49305</A> ). There's also this thread that offers some solutions, you can find it here (<A href="https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/001/thread-id/21372#M191713" target="_blank">https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/001/thread-id/21372#M191713</A>). <BR /><BR />Hope this was helpful!<BR />K Tue, 25 Jul 2017 22:25:06 GMT https://community.spotify.com/t5/Desktop-Windows/Getting-help-from-Spotify/m-p/1771669#M23254 KatesHere 2017-07-25T22:25:06Z