topic Re: Error Code 57 in Desktop (Windows)

Error Code 57

BKMurder101 — Fri, 21 Apr 2017 02:19:22 GMT

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57

I've tried restarting, I've tried safe-mode, I've tried deleteing the folder in roaming. Nothing works. I'm on Windows 7.

Re: Error Code 57

Tom — Fri, 21 Apr 2017 13:11:06 GMT

Hello @BKMurder101,

Hope you are okay, sorry to here you are having issues downloading Spotify.

I can try and help you today.

First of all, please make sure you are downloading Spotify from the following site: (http://spotify.com/download)

Also, try running the installer as Administrator.

If none of the above works, please try temporarily disabling your anti-virus software, this could be blocking it.

Let me know how it goes 🙂

Re: Error Code 57

Sebasty — Fri, 21 Apr 2017 13:11:23 GMT

Hi!

There's an issue posted here: https://community.spotify.com/t5/Ongoing-Issues/Error-Code-57/idi-p/1339548

Down in the comments (scroll a bit) is a method how to get rid of the issue. Follow the sequence as described.

Let me know how this goes; if this persists I would try CCleaner as well.

Yours,

SebVAIO

Re: Error Code 57

BKMurder101 — Sat, 22 Apr 2017 00:58:11 GMT

@thomas_wilson

I've tried both those things. Trying it in Administator mode makes it tell me to try agin on a non-admin account. DIsabling Avast did nothing.

@SebastVAIO

I did everything on that page before posting this.