topic Re: Several minutes to load content when opening the program. in Desktop (Windows)

Several minutes to load content when opening the program.

octopus77 — Thu, 13 Apr 2017 08:49:04 GMT

Since last couple of weeks or so when i start spotify it stays showing the loading icon for about 5 minutes before showing the content.

I have tried disabeling the local files paths but problem persist.

I don't remember if this started with an actualization but may be the case.

Please help.

Thank you.

Maria_B — Sat, 15 Apr 2017 23:35:34 GMT

Welcome to the Spotify Community.

Let's try a deeper reinstallation to get this fixed. Just follow these steps:

Log out of Spotify and then close the program.
Uninstall
Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account.

Let us know how it goes.

octopus77 — Tue, 18 Apr 2017 14:29:05 GMT

Hi.

Thank you for your help.

I unistalled and reinstalled the app and it's fine now.

I still don't know why it started to malfunction but hey, lets hope it wont hapen again.

Thanks again

Pablo.