topic Re: display bug after launching the software in Desktop (Windows)

display bug after launching the software

S3ndG — Wed, 12 Apr 2017 08:40:45 GMT

Hi!

Since a few weeks, I got a bug when I open a playlist :

I'm using the french Desktop app for windows 8.1 64 bit (version 1.0.52.725.g943b26a8).

Are you aware of this?

I hope you'll fix it as soon as possible 🙂

MartinStoichkov — Wed, 12 Apr 2017 08:55:20 GMT

Hey @S3ndG, thanks for posting!

Recently there were display bugs related only to Mac users, it's odd you're experiencing this on Windows.

Let's try some troubleshooting options, to see if they'll help : )

If they don't work, reply back here and I'll see how I can help you further, thanks!

S3ndG — Wed, 12 Apr 2017 11:11:19 GMT

I tried to log out then log back but when I clicked on the "Connect" button nothing happened. The button "remember my ID" doesn't work too.

So I decided to uninstall spotify, reboot my pc then reinstall spotify.

After that, I logged in by typing my ID and my password and pressing Enter.

It worked!

About the display bug, it doesn't appear anymore, i hope it will go on like this!

thank you!

S3ndG — Mon, 01 May 2017 12:23:07 GMT

Hi,

the bug has come back a few days ago...

I hope the developpers will fix it soon.

MartinStoichkov — Mon, 01 May 2017 12:29:09 GMT

Hello back

Yeah, it's happened to me this week as well.

Anyway, it doesn't appear anymore from then, so hopefully, it's already fixed.

You can try to just refresh the app by log out and back in : )

However, if you scroll up and down a bit, the bug should go away.