topic Re: I can't change my profile picture. Help! in Desktop (Windows)

I can't change my profile picture. Help!

user-removed — Sun, 12 Mar 2017 09:16:42 GMT

So, i've been using Spotify premium for a few months. The thought of sharing your favorite playlists with other people and personalizing your account was amazing, i tried to upload a picture to my profile. It didn't accept my pictures, so i tried a random picture just to see if i can upload. It did. But i can't change it now and i've tried every way to change it, i deleted the app on my laptop and re-download it, i've tried it on a different laptop etc. Nothing worked. Please help me.

Re: I can't change my profile picture. Help!

teabag300 — Sun, 12 Mar 2017 09:41:46 GMT

I have the same problem too, really annoying lol.

Re: I can't change my profile picture. Help!

user-removed — Sun, 12 Mar 2017 09:44:26 GMT

I have the same problem.

Re: I can't change my profile picture. Help!

user-removed — Sun, 12 Mar 2017 16:18:12 GMT

Same problem.

In the Windows Desktop app when I highlight my picture the word "Change" shows up, but clicking it does nothing. It did work once before, but I want to change my picture and now it refuses to let me do so 😞

So far I've tried the following but nothing fixed it:

1) logging out and back in

2) uninstalling and reinstalling the app

3) disconnecting from facebook and trying.

Re: I can't change my profile picture. Help!

dj-cr — Sun, 12 Mar 2017 19:13:46 GMT

The same, click on change do nothing

Re: I can't change my profile picture. Help!

paperplaning — Mon, 13 Mar 2017 02:40:15 GMT

I have the same problem and I have a mac

Re: I can't change my profile picture. Help!

xhopesimx — Mon, 13 Mar 2017 02:51:43 GMT

I have the same problem! Spotify needs to fix it soon.

Re: I can't change my profile picture. Help!

psychotique — Mon, 13 Mar 2017 09:37:05 GMT

I can't even remove my picture. Please fix this. I won't upgrade to premium if I can't even remove a picture I don't like.

Re: I can't change my profile picture. Help!

M1R14M — Mon, 13 Mar 2017 09:45:46 GMT

I have the same problem. I used to change profile pic every week, i can confirm it stopped working 2 weeks ago.

Re: I can't change my profile picture. Help!

lochiemorris — Mon, 13 Mar 2017 11:14:58 GMT

Yeah, I have the same problem as well. Changed my profile picture this morning and now when I click "change" nothing happens. Spotify should get this fixed.

Re: I can't change my profile picture. Help!

marvyxle — Mon, 13 Mar 2017 11:39:42 GMT

I have the exact same problem. I tried a random picture from my desktop as my profile pic and now it's stuck there. This needs to be fixed. I'm using a MacBook.

Re: I can't change my profile picture. Help!

iasgg — Mon, 13 Mar 2017 16:40:04 GMT

I have the exact same problem, it's really annoying!

Re: I can't change my profile picture. Help!

Martin801 — Mon, 13 Mar 2017 19:07:00 GMT

download older version and change profile photo (1.0.45.186.g3b5036d6)

http://www.filehorse.com/download-spotify/old-versions/

Re: I can't change my profile picture. Help!

emw_99 — Wed, 15 Mar 2017 19:23:03 GMT

Try changing it on desktop, hopefully that solves the issue!

Re: I can't change my profile picture. Help!

iasgg — Wed, 15 Mar 2017 19:26:33 GMT

Saved my life!

Re: I can't change my profile picture. Help!

binarities — Fri, 17 Mar 2017 08:33:05 GMT

Got the same issue on my Mac and I can't download older versions as nothing happens when I'm trying the above procedure.

Re: I can't change my profile picture. Help!

antissa — Fri, 17 Mar 2017 15:50:59 GMT

Same problem. Tried changing it on Windows desktop, clicking the "Change" does nothing. Clearly a bug in Spotify, they need to fix it pronto.

Shouldn't have to download an old version, they just need to fix it.

Re: I can't change my profile picture. Help!

georgia_box — Fri, 17 Mar 2017 23:15:29 GMT

I have the exact same problem. I'm using a Windows laptop and I've tried everything suggested after emailing spotify but nothing works. Please fix this!!!!!!

Re: I can't change my profile picture. Help!

gabby00 — Sat, 18 Mar 2017 19:07:16 GMT

When I try to click "change" on my icon on my profile, nothing happens... I've been trying to change my avatar on and off for a couple hours now. Can we please get this bug fixed? (I'm using the Spotify application on Macbook)

Re: I can't change my profile picture. Help!

crossemi — Sun, 19 Mar 2017 00:33:21 GMT

yeah! me 2! I got this problem and even the new updates haved adressed it!!!

so mad.