topic Re: Spotify wont update in Desktop (Windows)

Spotify wont update

AgileTech — Mon, 20 Feb 2017 14:02:20 GMT

Last few versions of Spotify fail to install the latest update.

Once the update is downloaded I get the blue arrow in the top right-hand corner suggesting that I restart Spotify to install the update but when it reloads it has not installed.

The only way I can get it to update is to uninstall and reinstall so it downloads and installs the latest version.

Thanks.

Re: Spotify wont update

Maria_B — Fri, 24 Feb 2017 22:53:16 GMT

Hey @AgileTech!

Welcome to the Spotify Community.

That's odd. Let's try a deeper reinstallation to get this fixed. Just follow these steps:

Log out of Spotify and then close the program.
Uninstall
Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage

Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account.

Restart your PC.

Reinstall the app from here.

Let us know how it goes.

Re: Spotify wont update

AgileTech — Tue, 28 Feb 2017 08:30:21 GMT

Thanks for this. I have done that but wont be able to tell if it has worked until a new update has been released.

Re: Spotify wont update

AgileTech — Wed, 08 Mar 2017 14:07:35 GMT

That has not worked.

Re: Spotify wont update

AgileTech — Wed, 15 Mar 2017 11:34:18 GMT

Hello?