topic Re: Partial Saved Albums in Desktop (Windows)

Partial Saved Albums

monsterror — Sat, 18 Feb 2017 18:00:42 GMT

Recently I noticed that every one of my saved albums only seem to have one or two tracks listed (as if I've only saved those tracks, which is not the case), despite the fact that the whole albums are available to play. I'm not sure what logic it is using to pick these tracks (it is not my most played tracks from the album), or why this is happening in the first place.

I've tried unsaving and resaving the albums, but it is still only listing the one or two tracks. There is a link to go to the full album, but I'd rather just be able to play it directly through my Saved Albums.

I've attached a screenshot detailing this behavior.

Re: Partial Saved Albums

Julian — Sun, 19 Feb 2017 20:58:31 GMT

Hey @monsterror, welcome to the Spotify Community!

In this case, can you send us the URI link of the album? Just right-click the album > Copy Spotify URI. We'll check it from our end.

Also, does reinstalling Spotify with these steps help at all?

Keep us posted.

Re: Partial Saved Albums

monsterror — Mon, 20 Feb 2017 17:59:23 GMT

@JulianDavid , it looks like a simple uninstall/reinstall did the trick. Thanks for the timely update!

Re: Partial Saved Albums

Julian — Mon, 20 Feb 2017 18:07:45 GMT

Thanks for letting us know @monsterror!

We're glad to know that everything is back working.

If you ever need us again, just give us a shout!

Take care 🙂