https://community.spotify.com/t5/Desktop-Windows/Spotify-doesn-t-work/m-p/3354586#M2706 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16133179">@StijnJansen</a></P> <P>&nbsp;</P> <P>That sounds a little bit like a hardware issue but there are a couple of things you can try. Completely uninstall it and scrub it from the pc (use something like IOBit Uninstaller) before re-installing it.</P> <P>&nbsp;</P> <P>Secondly you can try using the alternative install as there is both an app and a standalone program available for windows so try the one you have not got installed.</P> <P>&nbsp;</P> <P>Hope this helps!</P> <P>Andy</P> Wed, 22 Nov 2017 10:26:27 GMT iamandyhill 2017-11-22T10:26:27Z https://community.spotify.com/t5/Desktop-Windows/Spotify-doesn-t-work/m-p/3354461#M2705 <P>&nbsp;Hello,</P><P>When I open spotify it stays black. I do see some buttons in the top left corner, but thats it. I have tried to reinstall it. It does not help. How can i fix this?</P> Wed, 22 Nov 2017 09:47:20 GMT https://community.spotify.com/t5/Desktop-Windows/Spotify-doesn-t-work/m-p/3354461#M2705 StijnJansen 2017-11-22T09:47:20Z https://community.spotify.com/t5/Desktop-Windows/Spotify-doesn-t-work/m-p/3354586#M2706 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16133179">@StijnJansen</a></P> <P>&nbsp;</P> <P>That sounds a little bit like a hardware issue but there are a couple of things you can try. Completely uninstall it and scrub it from the pc (use something like IOBit Uninstaller) before re-installing it.</P> <P>&nbsp;</P> <P>Secondly you can try using the alternative install as there is both an app and a standalone program available for windows so try the one you have not got installed.</P> <P>&nbsp;</P> <P>Hope this helps!</P> <P>Andy</P> Wed, 22 Nov 2017 10:26:27 GMT https://community.spotify.com/t5/Desktop-Windows/Spotify-doesn-t-work/m-p/3354586#M2706 iamandyhill 2017-11-22T10:26:27Z