topic Re: Spotify automatically closes in Desktop (Windows)

Spotify automatically closes

Maldoror81 — Wed, 11 Jan 2017 11:09:17 GMT

I'm runnning Window 7 and after 10/15 seconds I've started playing a song, spotify automatically closes. I've already tried to reinstall and I get the same problem.

I get no error message.

Re: Spotify automatically closes

Dreadlord — Thu, 12 Jan 2017 04:22:57 GMT

Hello @Maldoror81,

Welcome to Spotify Community!

If you could confirm the following I can keep investigating:

Your device.
Your device's operating system.
The exact Spotify version installed (check About Spotify)
Screenshot and the log file ( the log will be created on your desktop ) generated by the client using the following command:

%appdata%/Spotify/Spotify.exe --show-console --log-file=%USERPROFILE%/Desktop/spotify-log.txt

Thank you!

Re: Spotify automatically closes

Maldoror81 — Thu, 12 Jan 2017 14:01:19 GMT

Hi Dreadlord,

After a few reinstallation I managed to get things "kind of" working.

So... The problem is now only while playing the "Your Daily Mix" directly from the desktop. If I play the Daily mix from my mobile phone connected to the Desktop, I have no problem.

Thank you very much for your help 🙂