topic Can't Add Playlists to Folders on Desktop App in Desktop (Windows)

Can't Add Playlists to Folders on Desktop App

acsouthall — Wed, 30 Nov 2016 02:00:21 GMT

Hello,

I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why 😞

Thank you for your time!

Re: Can't Add Playlists to Folders on Desktop App

Bittencourt — Wed, 30 Nov 2016 02:19:35 GMT

Hi @acsouthall, welcome to the community.

What happens when you try to drag a playlist to the folder's title?

Re: Can't Add Playlists to Folders on Desktop App

acsouthall — Wed, 30 Nov 2016 02:23:28 GMT

When I drag the playlist to the folder my mouse icon changes like there is supposedly an action available but when I drop the playlist to the folder nothing happens and the folder remains empty.

Re: Can't Add Playlists to Folders on Desktop App

Bittencourt — Wed, 30 Nov 2016 02:28:49 GMT

I see, it should be some minor bug. Please try logging out and then back again.

If it doesn't work, I suggest you reinstall the app.

Let me know, ok?

Re: Can't Add Playlists to Folders on Desktop App

acsouthall — Wed, 30 Nov 2016 03:08:35 GMT

Dang it, relogged and reinstalled and I am having the same problem. Too weird...

Re: Can't Add Playlists to Folders on Desktop App

user-removed — Wed, 30 Nov 2016 09:06:50 GMT

@acsouthall, make sure you have all the updates installed on your PC.

After you have restarted your PC, reinstall Spotify again.

This method worked for me.

Cheers,