topic Re: Local Files are not downloading in Desktop (Windows)

Local Files are not downloading

rinasalsa — Sun, 20 Nov 2016 22:49:09 GMT

Hello! So for some reason my local files are not downloading onto my spotify online or on my phone. I had some files working but when I added new ones they did not download. I tried turning on and off the download button and that caused all my files not to be dowloaded anymore. Afterwards, I tried to uninstall it and re-install it and it stays the same. Anyone has a solution?

Re: Local Files are not downloading

carl_harris — Mon, 21 Nov 2016 01:34:11 GMT

Hi there,

We can sort this out... If you go onto your desktop application and click on your avatar in the top right hand corner. Click 'Account'. Then scroll down to 'local files'. Delete the path already on there (which is generally defaulted to iTunes if your a mac user). Then re-enter it. This should work!

Carl 🙂

Re: Local Files are not downloading

rinasalsa — Thu, 01 Dec 2016 01:39:40 GMT

Hello! Thank you for your respose. However, I could not find the local files where you suggested. Thank you anyway!