topic Re: Spotify Connect is not clickable in Desktop (Windows)

Spotify Connect is not clickable

rrichards — Wed, 16 Nov 2016 20:30:24 GMT

Like in the title "spotify connect " is not clickable while on phone connected on the same wifi yes. This problem arises from two last builds.

Dreadlord — Wed, 16 Nov 2016 23:54:57 GMT

Welcome to Spotify Community!

Can you please let me know your device and your device OS?

Also, can you take a screenshot and attach it here?
Thank you!

rrichards — Thu, 17 Nov 2016 07:12:44 GMT

I'm using Spotify Desktop on Windows 10

Dreadlord — Thu, 17 Nov 2016 09:56:28 GMT

Does going to Preferences ( ctrl + P ) -> Devices -> Open Devices Menu brings up any devices? It looks like your phone is not recognised by Spotify.

If there are no devices can you try controlling your Spotify from the mobile device and see if it pops up on the Desktop version

rrichards — Thu, 17 Nov 2016 11:32:58 GMT

If i play a song on phone it appears on desktop but the onkyo AV (connected at the same wifi is visible only on the phone)