topic Re: Spotify keeps logging me out! in Desktop (Windows)

Spotify keeps logging me out!

Lexieeuh — Sun, 04 Nov 2012 14:20:29 GMT

I am honestly close to needing treatment in a mental hospital due to the sh*t Spotify is currently giving me. I can not log in on either de Windows OR the Android app anymore. Both instantly log me out after logging in. I tried everything and am honestly just close to cancelling my Premium subscription and going back to iTunes which works perfect. Can someone please help me out?

Re: Spotify keeps logging me out!

user-removed — Sun, 04 Nov 2012 14:22:12 GMT

Hey there!

You tried already clean re-install of app?

Re: Spotify keeps logging me out!

Lexieeuh — Sun, 04 Nov 2012 14:24:54 GMT

I reinstalled it twice - on both Windows and Android.

Re: Spotify keeps logging me out!

Peter__ — Sun, 04 Nov 2012 14:56:53 GMT

Hey 🙂

Do you get any error messages at all?

If you haven't signed into your account lately, it might be you need to accept the new terms and conditions which will appear in a pop up window. You will automatically be logged out if you don't accept them.

Peter

Re: Spotify keeps logging me out!

Lexieeuh — Sun, 04 Nov 2012 17:05:01 GMT

I sign in on a daily basis, so that's definitely not it. The popup I get is only to ask me whether I want to share what I'm listening with Facebook or not. (This happens on both my PC and Android.)

Re: Spotify keeps logging me out!

Lexieeuh — Sun, 04 Nov 2012 20:02:53 GMT

Update: Fixed it. Instead of trying to log in, I just pressed the "I'm new!" button, and now everything works. Not thanks to the support here though...

Re: Spotify keeps logging me out!

Tizm02 — Sat, 12 Jan 2013 11:42:27 GMT

Ya like you I had to click on the I'm new it brung up page where the fourm to fill out and it already had my info clicked accept and it told me you already have an account. After that I've had no problems logging in using my Facebook or e-mail.. So come on Spotify why does the community have to figure this crap out where the heck are you guys at? specially for the people paying for your service...

We don't need Spotify help the Community will figure this out so PAY US SUCKERS!

Tizm02 — Sat, 12 Jan 2013 11:43:17 GMT

Re: Spotify keeps logging me out!

shonucic — Fri, 25 Jan 2013 16:48:49 GMT

This totally worked for me! Thanks.

Re: Spotify keeps logging me out!

Ceri1510 — Wed, 30 Sep 2015 06:37:04 GMT

Yey! This has worked for me too! Thanks

Re: Spotify keeps logging me out!

rowbinjaymiez — Wed, 06 Jan 2016 07:27:46 GMT

Where's the im new button?

Re: Spotify keeps logging me out!

Spoonwin — Wed, 06 Apr 2016 12:24:55 GMT

I also can't find it

Re: Spotify keeps logging me out!

rrudolphjr — Mon, 09 May 2016 15:40:29 GMT

i keep getting logged out i have just about had it

Re: Spotify keeps logging me out!

93alejin — Wed, 06 Jul 2016 00:05:53 GMT

I have the same proble, and ther is no i'm new button in any of my spotify (pc and android). Also when i go to change my pasword it says that the mail has been sended but i dont get i to any of my mails

Re: Spotify keeps logging me out!

Adam011001 — Mon, 29 May 2017 10:08:50 GMT

If the app is on am SD card take it off and put it in the internal storage. If it continues to do this, put it in offline mode every time you close the app. This is annoying at first but it eventually becomes natural to do it.

Re: Spotify keeps logging me out!

criszy4u — Tue, 08 Aug 2017 13:07:56 GMT

it keeps logging me out, and theres pop up message saying: "are you enjoying your trip? let us know where you at abroad so you can use free 14days etc. " please help me fix this

Re: Spotify keeps logging me out!

Maxlaw35 — Fri, 27 Oct 2017 02:44:10 GMT

Plz help me. I don't see I'm new anywhere. I'm having this same issue.

Re: Spotify keeps logging me out!

12131557633 — Fri, 02 Mar 2018 18:24:44 GMT

It keeps logging me out when I play it on my Samsung TV. Plus the worst headache is when you have to log in using your device username (who memorizes this?!). So I have to open my web browser to find my device username and log in. This 2 step process to log back in is extremely annoying which doesn't lead me to buy the premium plan!

Re: Spotify keeps logging me out!

SweetIncense — Mon, 05 Mar 2018 16:30:43 GMT

There's a button that says create an account but when I did that doing it like the I'm new thing it still didn't work like It said my username is already taken and everything including my email but then when I try to log in after it denied me that it's still logged me out instantly.

Re: Spotify keeps logging me out!

MagicOfficial — Thu, 08 Mar 2018 12:16:08 GMT

Hey, where did you find the I'm new button imI looking everywhere and can't find it.