topic Re: Spotify VERY slow. in Desktop (Windows)

Spotify VERY slow.

Millionaire — Sun, 21 Apr 2013 23:27:22 GMT

Songs are buffering extremely slowly, searches take forever, downloading songs for offline use take too long. Whats going on guys? About to cancel if this doesn't get fixed, i've seen others say the same.

Re: Spotify VERY slow.

ogarza — Sun, 21 Apr 2013 23:47:50 GMT

Yeah, I have noticed the same issue lately, I have a 75mbit connection, speedtest shows 74mb/sec.

However, I can't hear anything in spotify, it cuts out every 5 seconds, buffering... If it does not improve I will just cancel my subscription

Re: Spotify VERY slow.

user-removed — Sun, 21 Apr 2013 23:52:07 GMT

I am having lots of problems with Spotify as well... Is this the server or poor programming?

Re: Spotify VERY slow.

Webbswonder — Mon, 22 Apr 2013 09:24:58 GMT

Check your version number. if it is 0.9.0 there is thread from Richard the moderator to add your feedback on that version. Apaarently the developers do not believe the usrs that it is slow. If your version is less than 0.9.0, wait for an "update" and when that occurs, check back and give your feedback on the 0.9.0 thread

Re: Spotify VERY slow.

user-removed — Mon, 22 Apr 2013 22:59:46 GMT

So basically we are liars and we're screwed until we MIGHT be able to get the update and then MAYBE get an answer from the developers? What???

Re: Spotify VERY slow.

Webbswonder — Tue, 23 Apr 2013 14:33:29 GMT

Well 0.9.0 is a faster than 0.8.8, so in private they might have recognised there is a problem.

Re: Spotify VERY slow.

brudy — Tue, 23 Apr 2013 15:24:33 GMT

Well, I don't think it's my network connection. When spotify on my desktop is running beyond slow the other day, I took out my ipad, launched spotify and I was able to get right in and start playing. On the desktop, everything else (browsers, speed tests) were fine. It's definitely the spotify app.

Re: Spotify VERY slow.

Kengine — Wed, 24 Apr 2013 12:35:36 GMT

Same is happening to my pc version this week. I'm on Verizon Fios Quantum 75. Songs are pausing, then continuing, then pausing. Pandora streams fine. On my ipad and iphone on the same network the music plays perfectly and instantly.

Re: Spotify VERY slow.

user-removed — Wed, 24 Apr 2013 18:05:32 GMT

I'm pretty sure it's the PC client version of Spotify and it needs fixed... Now.

Re: Spotify VERY slow.

Taylor — Wed, 24 Apr 2013 18:15:19 GMT

Hi everyone!

Is it also slow for you on the web player?

if it is nominal on the web player but slow on the client; I'll escalate this for you as there doesn't seem to be a known bug post in the community about this.

Could you reply using the criteria here? It will make it easier for the devs to troubleshoot the problem.

My Operating System

Is your Operating System 32 or 64 bit?

Do you have a Service Pack installed?

My Spotify version

My username

My internet provider and country

Anthony 🙂

Re: Spotify VERY slow.

user-removed — Thu, 25 Apr 2013 17:40:28 GMT

The web player is seamless. PC client is crap. 😕

Re: Spotify VERY slow.

mxlu — Thu, 25 Apr 2013 21:12:05 GMT

I also have been seeing buffering issues for the past two weeks with my Windows client. I have it streaming it on high quality like I always do but a high amount of my songs that I play end up pausing a few times during playback.

Re: Spotify VERY slow.

Sam — Wed, 01 May 2013 17:27:20 GMT

Hi guys,

Are you all still having trouble? Could you tell us what ISP you're with?

Re: Spotify VERY slow.

ogarza — Wed, 01 May 2013 17:59:58 GMT

Verizon FiOS 75/35mbit connection

Re: Spotify VERY slow.

mxlu — Thu, 02 May 2013 01:11:27 GMT

Verizon T1 enterprise line

Re: Spotify VERY slow.

RoyalScam — Thu, 02 May 2013 01:50:55 GMT

Sluggish here too. Using the latest version of Spotify on Mac OSX Mountain Lion. Searches seem to take a while, yet used to be instantaneous. Songs are buffering, which they never really did before. Also, on launch, there's a considerable hang/spinning beach ball before the app finally opens. Using highest quality streaming. Only started acting up the last couple of days, but today was the worst by far.

I'm on Time Warner/RoadRunner cable internet, 20 down, 1 up. SpeedTest.net shows those speeds are right on the money. No other issues with other sites, browsers or apps.

Re: Spotify VERY slow.

Millionaire — Thu, 02 May 2013 02:29:57 GMT

Still having issues, 75/35 Verizon FIOS.

Re: Spotify VERY slow.

AbsolutelyNoFB — Thu, 02 May 2013 04:44:11 GMT

Spotify has been slow for me as well in the past 2-3 days. The problems come and go but are mainless slowness/stuckness loading music data for individual tracks. Starting tonight, though, I am getting spontaneous disconnections (404s). Nothing has changed in my configuration. Only Spotify seems to be having issues with connectivity. As I'm still on v0.8.5 of the client, it's likely some issues with either Spotify's network/servers or the ISP.

My ISP is Charter and I have 30/5 megabit service.

Re: Spotify VERY slow.

Peter__ — Thu, 02 May 2013 10:03:25 GMT

There was a number of server issues yesterday and this morning which might have been affecting service but it should be fixed now 🙂

Peter

Re: Spotify VERY slow.

Sam — Thu, 02 May 2013 12:27:53 GMT

Thanks guys. Please keep any reports of stuttering playback coming. Don't forget to mention your ISP.

AbsolutelyNoFB - The 404 errors should be sorted. If it does happen again, signing out and in can often help.