topic Re: Multiple Issues After Windows 10 Update in Desktop (Windows)

Multiple Issues After Windows 10 Update

HarmeetSP — Wed, 20 Dec 2017 05:37:35 GMT

Hi,

After a recent Windows 10 update, noticed immediately that the Spotify Icon went blank (Just a Green Box - No Icon) - It also appears the same in Apps on the Start Menu.

Now its nowhere to be found on the pc, not in "Find", Explorer, Appdata/Roaming/(etc...) and neither in Control Panel to be uninstalled/ re-installed.

When I try and re-install it says that "A Windows Store installation of Spotify was found in your system. Please install that version first or update through the window store".

Through the Windows Store I can launch it but cant un-install or update in order to re-install.

After the update I also had issues with the HP Accelerator, could this an issue?

Annoying! Kindly Assist

Windows Version 10 Home - 10.0.16299 Build 16299

Spotify Version - 1.0.69.336.g7edcc575 (Windows Store version)

Thank you

Regards

Re: Multiple Issues After Windows 10 Update

IguanaSetup — Wed, 20 Dec 2017 09:22:29 GMT

Hey, @HarmeetSP -

You can try uninstalling Spotify through Windows Settings > Apps > Apps & Features. Select Spotify on the list and click 'Uninstall.'

After uninstalling, you can try a clean reintall through the Windows App Store.

Tell me if it works 🙂

Re: Multiple Issues After Windows 10 Update

HarmeetSP — Thu, 21 Dec 2017 01:10:49 GMT

Yes It sure did, I feel like an idiot 🙂

But thank you so much for your assistance. Much appreciated.

Regards