Blank window - Win7 clean install

Laogeodritt — Tue, 26 Dec 2017 01:35:43 GMT

Hi all,

I'm having issues with a completely blank content area on first start, as shown in this screenshot: https://imgur.com/rIxOdyy

I'm on Win7, and this is a new install of Spotify on this machine.

I've read through a number of other support threads here for similar issues. My troubleshooting so far based on those threads so far has been:

* Restart the device

* Disable hardware acceleration from the menus

* Run spotify.exe with flags `--disable-accelerated-layers --disable-accelerated-fixed-root-background`

* Set compatibility mode to Win7 on spotify.exe (and even Vista SP2 and XP SP3, just in the off-chance older win compatibility would fix it)

* Mess with locale files - some older threads mention ru.mo being problematic but it doesn't exist on my install at present, I nonetheless tried e.g. moving all but one locale (en.mo, en-us.pak)

* Uninstall, clean up appdata files, reinstall

No observed changes to the behaviour.

Any suggestions on how I could resolve this?

I have to admit, for a first experience with any of the native Spotify clients, this has been a *horrendous* experience so far, considering it hasn't even managed to show a reasonable GUI yet and that I've found threads going back to 2013 that seem to describe similar problems...

Thanks,

Best regards,

Laogeodritt

topic Blank window - Win7 clean install in Desktop (Windows)

Blank window - Win7 clean install