topic Re: Proxy-Settings at LogIn after new Update in Desktop (Windows)

Proxy-Settings at LogIn after new Update

tenebrarum — Wed, 25 Mar 2015 14:29:25 GMT

Hello people,

I installed Spotify at work and wanted to log-in. I knew I need to configure the proxy settings
in order to get a connection with Spotify and I remember you can set them at the Login-Window,
but it seems like that Login-Window got strongly reconstructured after some Update and I can't
find the Proxy-options anymore.

I use Windows 7 Professional 64Bit and the newest downloadable Spotify-Client.
I already did some stuff like: plugging out the network cable - etc.

So how can I change my proxy settings without logging in (which isn't possible at the moment)?

Greetings Tenebrarum

Re: Proxy-Settings at LogIn after new Update

tenebrarum — Thu, 26 Mar 2015 08:58:05 GMT

need to push it, sorry!

Re: Proxy-Settings at LogIn after new Update

Kiwi120120 — Thu, 26 Mar 2015 13:11:49 GMT

Same issue here.

Unable to use Spotify at work anymore.

Need the proxy settings to login, need to login to change proxy settings.

Thinking about cancelling my account because I mainly use Spotify at work. 😞

Re: Proxy-Settings at LogIn after new Update

HumanBlobfish — Fri, 27 Mar 2015 09:26:40 GMT

Moreover it is impossible to manually edit pref files if the proxy requires user and password entry.

😞 😞 😞

Re: Proxy-Settings at LogIn after new Update

Kiwi120120 — Fri, 27 Mar 2015 10:02:58 GMT

HI,

I managed to solve the issue.

Edit the prefs file in D:\Profiles\<user>\AppData\Roaming\Spotify

Add or modify the following lines:
network.proxy.pass="YOUR PROXY PASSWORD HERE"
autologin.username="YOUR SPOTIFY USER NAME"
network.proxy.addr="YOUR PROXY ADDRESS@http"
network.proxy.mode=2
network.proxy.user="YOUR PROXY USER"
core.clock_delta=0

Launch Spotify, it works !!! 🙂

If you have a facebook login mode, you have to login on Spotify Website and add a standard login/password for all your devices, then use this login/pass in the prefs files as explained above.

Thanks you for nothing Spotify, for the user interface getting worse and worse each new version! 😠

Re: Proxy-Settings at LogIn after new Update

tenebrarum — Fri, 27 Mar 2015 16:18:14 GMT

Thanks for that solution, i will test it on monday, when I am back to work
and tell wether it worked for me. I usually use the facebook login.

Greetings 🙂

Re: Proxy-Settings at LogIn after new Update

aschi — Tue, 21 Apr 2015 15:13:08 GMT

did it solve your problem? I am having similar difficulties but I need to set up spotify so it will accept my wpad.dat file. Do you have any ideas? thank you

Re: Proxy-Settings at LogIn after new Update

Kiwi120120 — Tue, 21 Apr 2015 20:06:22 GMT

Yes, you can edit the wpad.dat file in order to retrieve the proxy settings. Then use the proxy as I explained.
It is a bit complicated but it worked for me 🙂
In the wpad.dat file you have all the proxies for your company, depending on various criterions.
Hope this will work for you! 🙂

Re: Proxy-Settings at LogIn after new Update

aschi — Wed, 22 Apr 2015 12:58:15 GMT

and how do I use it if I dont use any proxy user? 😄 thank you for your help 🙂

Re: Proxy-Settings at LogIn after new Update

Kiwi120120 — Thu, 23 Apr 2015 05:52:22 GMT

You can delete the line related to the user in the Prefs file. Should work

Re: Proxy-Settings at LogIn after new Update

francois3r — Tue, 28 Apr 2015 11:38:52 GMT

Thanks for the solution!

It's a major shortcoming from spotify: storing the password in clear in a file?!? Really?

Not being able to change it through the interface?

I'm wondering what features are more urgent than this really...

François

Re: Proxy-Settings at LogIn after new Update

tenebrarum — Tue, 28 Apr 2015 14:32:14 GMT

Sorry for the late reply:

I just tried it out today and updated the prefs-file with my proxy-settings.

Then I started Spotify and tried to log in and got that message:

Which says in English: Probably your Windows firewall is blocking Spotify. Refresh your firewall, so Spotify is allowed by your firewall. You can also try to change your current proxy-settings.

So of course I choosed that last option:

And now I can insert my proxy settings.

Sadly they don't work yet and I get the same notification as in the first picture.

I have a co-worker with the same proxy-settings as me and his Spotify (older version) is working fine.

I checked my firewall-rules. Spotify should not be blocked by it. What's wrong now?

Good news: proxy-settings at login-screen is back!

Re: Proxy-Settings at LogIn after new Update

tenebrarum — Wed, 29 Apr 2015 09:37:29 GMT

UPDATE:

It works now! I reinstalled Spotify completly and edited the prefs-file again

and here we go: I can use Spotify with proxy now.

Thanks for all the help!

And another thing to Spotify: Saving the proxy-password in a file in plain text is really uncool

Re: Proxy-Settings at LogIn after new Update

presleyhorton — Wed, 02 Mar 2016 06:05:10 GMT

what is my proxy i'm so confused help me like idk what a proxy is

Re: Proxy-Settings at LogIn after new Update

btmjensen — Sun, 06 Aug 2017 19:43:37 GMT

Install Chrome browser, then go to chrome://net-internals/#proxy,

this will allow you to identify your proxy setting requirements.